Hi Everybody I've a requirement for one of my operators for an autodialler for which i plan to deploy asterisk (I already have 3 asterisk servers on PRI running very well ! ). The scene is like : Asterisk will call a customer and play a prompt that prompts him to press 1 if he wishes to talk to an agent , If the customer presses 1 then the call gets connected to one of my proffessional agents who talk on certain subject - but the challenge here is that the moment he presses 1 - the customer should be billed a premium rate ex, Rs.9 per minute.. Is that possible ? If yes then can anyone guide me as to what all points i need to focus on during my discussion with operator ? Thanks Sriram -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090205/2168d219/attachment.htm
Hi Sriram,> the customer should be billed a premium rate ex, Rs.9 per minute..Will be billed by you or by telecomm company? Regards David ----- Original Message ----- From: Sriram To: asterisk-users at lists.digium.com Sent: Thursday, February 05, 2009 1:46 PM Subject: [asterisk-users] Autodialler query Hi Everybody I've a requirement for one of my operators for an autodialler for which i plan to deploy asterisk (I already have 3 asterisk servers on PRI running very well ! ). The scene is like : Asterisk will call a customer and play a prompt that prompts him to press 1 if he wishes to talk to an agent , If the customer presses 1 then the call gets connected to one of my proffessional agents who talk on certain subject - but the challenge here is that the moment he presses 1 - the customer should be billed a premium rate ex, Rs.9 per minute.. Is that possible ? If yes then can anyone guide me as to what all points i need to focus on during my discussion with operator ? Thanks Sriram ------------------------------------------------------------------------------ _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090205/411702b6/attachment.htm
Hi I've a requirement for one of my operators for an autodialler for which i plan to deploy asterisk (I already have 3 asterisk servers on PRI running very well ! ). The scene is like : Asterisk will call a customer and play a prompt that prompts him to press 1 if he wishes to talk to an agent , If the customer presses 1 then the call gets connected to one of my proffessional agents who talk on certain subject - but the challenge here is that the moment he presses 1 - the customer should be billed a premium rate ex, Rs.9 per minute (And the billing has to be done by operator's switch) .. Is that possible ? If yes then can anyone guide me as to what all points i need to focus on during my discussion with operator ? Thanks Sriram -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090205/08acd812/attachment-0001.htm