asterisk users - Dec 2008 - Disconnect queues members every night

Hi,

To force user to behave correctly, i want to make a process of disconnecting
every member but one (special alarm phone) every day at a special time.

I'm thinking of a cron job that will create a "call file" that
will dial an
appropriate extension to do the job, is this the correct way ?

I'm facing two problems however, the call file system is here to connect a
channel to an extension, but since i want this to be fully automated, i
can't ring
someone. Should i use the Local/ construct in this case ?

something like that would to do job (provided the extension is
'autodialout' in the context 'queue') ?

    Channel: Local/autodialout at queues
    Context: queues
    Extension: autodialout


The other question is how to make this so it is working through
configuration upgrades,
There is a way to list user from a named queue (QUEUE_MEMBER_LIST()) but
i can't find
a way to list all queues, is there one or should i manually maintain a
list ?


regards,
benoit

You could use a very simple approach and just disconnect them all without
caring if they are connected or not.
Something like:
asterisk -rx "agent logoff agent/101"
asterisk -rx "agent logoff agent/102"
asterisk -rx "agent logoff agent/103"
..and so on....
to be executed at a given time.
Of course I would put in place a monitoring mechanism first - if an agent
has the responsability of logging off at the end of their shift, they must
do so. Putting in place an automated soluition will make them sloppier, so
be sure this is something you can control.
Just my two eurocents,
l.
2008/12/22 Benoit <maverick at maverick.eu.org>
>
> Hi,
>
> To force user to behave correctly, i want to make a process of
> disconnecting
> every member but one (special alarm phone) every day at a special time.
>
> I'm thinking of a cron job that will create a "call file"
that will dial an
> appropriate extension to do the job, is this the correct way ?
>
> I'm facing two problems however, the call file system is here to
connect a
> channel to an extension, but since i want this to be fully automated, i
> can't ring
> someone. Should i use the Local/ construct in this case ?
>
> something like that would to do job (provided the extension is
> 'autodialout' in the context 'queue') ?
>
>    Channel: Local/autodialout at queues
>    Context: queues
>    Extension: autodialout
>
>
> The other question is how to make this so it is working through
> configuration upgrades,
> There is a way to list user from a named queue (QUEUE_MEMBER_LIST()) but
> i can't find
> a way to list all queues, is there one or should i manually maintain a
> list ?
>
>
> regards,
> benoit
>
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-- 
Loway - home of QueueMetrics - http://queuemetrics.com
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