Hi, Been playing with Call parking, and I can`t help but wonder if I am doing something incorrectly. The way I understand it (using default config in features.conf), is I would transfer a call to extension 700, which would park the call, tell me "701". I could then hang up, go fetch the fright person and tell him "call 701 you have a call waiting for you". The way I have it working now, is that I can transfert the call to 700, I do get "701" as a response but then, the call doesn't leave my phone. The caller gets put on hold (great) but I also get put on hold and need to keep the call going. If I hang up, so does the caller. Can`t the parked call just go park itself (and hang up my leg of the call), and ideally call me back if not picked up within x seconds? Mike -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081203/2a78c0a6/attachment.htm
The way I made this work was to set up 200 as my "parker" and I do transfer, 200, transfer. exten => 200,1,Answer exten => 200,n,Park(701) _____ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike Sent: Wednesday, December 03, 2008 10:33 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] Call parking Hi, Been playing with Call parking, and I can`t help but wonder if I am doing something incorrectly. The way I understand it (using default config in features.conf), is I would transfer a call to extension 700, which would park the call, tell me "701". I could then hang up, go fetch the fright person and tell him "call 701 you have a call waiting for you". The way I have it working now, is that I can transfert the call to 700, I do get "701" as a response but then, the call doesn't leave my phone. The caller gets put on hold (great) but I also get put on hold and need to keep the call going. If I hang up, so does the caller. Can`t the parked call just go park itself (and hang up my leg of the call), and ideally call me back if not picked up within x seconds? Mike -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081203/3e82c206/attachment.htm
On Wed, Dec 03, 2008 at 11:33:08AM -0500, Mike wrote:> Hi, > > Been playing with Call parking, and I can`t help but wonder if I am doing > something incorrectly. The way I understand it (using default config in > features.conf), is I would transfer a call to extension 700, which would > park the call, tell me "701". I could then hang up, go fetch the fright > person and tell him "call 701 you have a call waiting for you". > > The way I have it working now, is that I can transfert the call to 700, I do > get "701" as a response but then, the call doesn't leave my phone. The > caller gets put on hold (great) but I also get put on hold and need to keep > the call going. If I hang up, so does the caller. > > Can`t the parked call just go park itself (and hang up my leg of the > call), and ideally call me back if not picked up within x seconds?You need to complete the attended transfer when you hear the holding music, and then the call will go away from your phone. Then dial the park number i.e. 701 to get the caller back. It sounds like maybe your handset is conferencing or joining the two calls together somehow rather than doing an attended transfer. I would check how you do attended transfers normally and if you get the same symtoms. If that's okay, then it might be a failure to negotiate the right codecs etc when asterisk tries to complete the transfer, so worth checking for any "no compatible codecs" errors on the console and checking the codec the handset is using is one that's supported and configured for that client in sip.conf (For example you might be able to transfer between two handsets configured to use G.729, but asterisk is probably using G711 ulaw / alaw or GSM codec, for the call park channel, so this might explain it not working.) Rob
Mike wrote:> > > > Can`t the parked call just go park itself (and hang up my leg of the > call), and ideally call me back if not picked up within x seconds? > > >Look at the parkcall option under the features.conf parkcall => ## ; Park call (one step parking) Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
Yes it does. It plays the slot number, then does music on hold until you hit transfer again. -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Robert Lister Sent: Wednesday, December 03, 2008 12:03 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Call parking On Wed, Dec 03, 2008 at 11:13:49AM -0600, Danny Nicholas wrote:> This actually works for multiple slots. When 701 is occupied, * findsnext> defined slow.Does it announce what that slot is before doing it? Rob -- Robert Lister - London Internet Exchange - http://www.linx.net/ sip:robl at linx.net - inoc-dba:5459*710 - tel: +44 (0)20 7645 3510 134-138 Borough High Street, London SE1 1LB Registered in England 3137929 at 3 Park Road, Peterborough, PE1 2UX _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
By "legacy phone" I assume you have an analog card connected to your Asterisk server. I've not used analog phones with Asterisk in many years, but IIRC you need transfer=yes and threewaycalling=yes in zapata.conf/chan_dhadi.conf. You would then do a 2nd flash to complete the transfer. On Polyom phones you do Transfer button/dial number/hear parking slot/Transfer button again/Hang up. John covici wrote:> I do the following from the legacy phone: hit theflash and get a > dialtone from the call, dial 70, the call is parked, but hangs up from > me immediately -- isn't this an attended transfer? > > on Wednesday 12/03/2008 "Eric \"ManxPower\" Wieling"(eric at fnords.org) wrote > > > > John covici wrote: > > > OK, I can park the calls OK, but I don't get the announcement -- I am > > > using freepbx if that makes any difference. > > > > If you park a call and do not hear the announcement then you are doing a > > BLIND transfer, not an ATTENDED transfer. You should be doing attended > > transfers for parking. > > > > If you park a call and hear the announcement and then the hold music > > then you did not COMPLETE the attended transfer. > > > > > > -- > > Consulting and design services for LAN, WAN, voice and data. Based near > > Birmingham, AL. Now accepting clients worldwide. Contact me for Tellabs > > echo canceling systems. Also see http://www.fnords.org/skillslist.html >-- Consulting and design services for LAN, WAN, voice and data. Based near Birmingham, AL. Now accepting clients worldwide. Contact me for Tellabs echo canceling systems. Also see http://www.fnords.org/skillslist.html
Welcome to the world of FreePBX. It would save me quite a bit of time if you could list what ports (port number and signaling) you have on the card and what context you want each port to go into. When I manually merge the two files (after stripping out 37 billion comment lines) I see that channel 1 is defined twice, channel 4 is defined once and and channels 2 and 3 are not defined at all. John covici wrote:> Sorry about that -- I think I have things in two places -- they do > things in a different order than one would expect.-- Consulting and design services for LAN, WAN, voice and data. Based near Birmingham, AL. Now accepting clients worldwide. Contact me for Tellabs echo canceling systems. Also see http://www.fnords.org/skillslist.html