I just finished an integartion with SalesForce.com's connector and it worked pretty good. ----- Original Message ----- From: "Fernando Berretta" To: "Asterisk Users Mailing List - Non-Commercial Discussion" Subject: [asterisk-users] Asterisk - CRM Integration Date: Tue, 29 Apr 2008 18:16:40 -0300 Is Sugar CRM the best Free CRM to be integrated with Asterisk ? Is Asterisk VoiceRD Integration the best integration patch to be used with Sugar CRM ? Is any other ? Regards, Fernando _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Want an e-mail address like mine? Get a free e-mail account today at www.mail.com! -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080430/a5a199d5/attachment.htm
To me, "CRM-Asterisk integration" has several meanings. It could refer to : - basic click2call feature from CRM contact or project panel, - journaling Asterisk incoming and outgoing calls inside CRM projects data, - programming and executing Conference calls defined inside CRM projects data - screen popup - etc... Which feature are you specifically looking for ? Do you plan to use it in a call center or casual business office ? Regards -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080430/711a13ae/attachment-0001.htm
Has SalesForce a free CRM release or only commercial one ? Bob G wrote:> I just finished an integartion with SalesForce.com's connector and it > worked pretty good. > > > > > > ----- Original Message ----- > From: "Fernando Berretta" > To: "Asterisk Users Mailing List - Non-Commercial Discussion" > Subject: [asterisk-users] Asterisk - CRM Integration > Date: Tue, 29 Apr 2008 18:16:40 -0300 > > > Is Sugar CRM the best Free CRM to be integrated with Asterisk ? > Is Asterisk VoiceRD Integration the best integration patch to be used > with Sugar CRM ? Is any other ? > > Regards, > Fernando > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > Want an e-mail address like mine? > Get a *free e-mail *account today at www.mail.com > <http://www.mail.com/Product.aspx>! > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080430/1b85f12b/attachment.htm
Olivier, Us much as possible would be the best but.. more importants for me are: Which feature are you specifically looking for ? 1 screen popup 2 Click2Call 3 Journaling calls inside CRM campaign, leaads and contacts Do you plan to use it in a call center or casual business office ? Call Center Regards, Olivier wrote:> To me, "CRM-Asterisk integration" has several meanings. > > It could refer to : > - basic click2call feature from CRM contact or project panel, > - journaling Asterisk incoming and outgoing calls inside CRM projects > data, > - programming and executing Conference calls defined inside CRM > projects data > - screen popup > - etc... > > Which feature are you specifically looking for ? > Do you plan to use it in a call center or casual business office ? > > Regards > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080430/fbedc1e1/attachment.htm
> > Do you plan to use it in a call center or casual business office ? > Call CenterI still think your best bet is vicidial. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080430/f0930bc2/attachment.htm
Me too. I have a Java client which works with Asterisk and Salesforce...
Justin
------------------------------
From: Olivier <oza-4h07 at myamail.com>
Subject: Re: [asterisk-users] Asterisk - CRM Integration
To me, "CRM-Asterisk integration" has several meanings.
It could refer to :
- basic click2call feature from CRM contact or project panel,
- journaling Asterisk incoming and outgoing calls inside CRM projects data,
- programming and executing Conference calls defined inside CRM projects
data
- screen popup
- etc...
Which feature are you specifically looking for ?
Do you plan to use it in a call center or casual business office ?
Regards
____________________________________________________________________________________
Be a better friend, newshound, and
know-it-all with Yahoo! Mobile. Try it now.
http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20080501/8ae12aad/attachment.htm