asterisk users - Apr 2008 - Need comments on CRM development / Asterisk Customization

Hello All,

A company has two requirements:
1) They are looking to develop its own CRM
2) Second thing is that they want to develop enhancements / new features in
Asterisk like Thirdlane.

What are your comments about technology to be used. Which one would be most
beneficial in future ? PHP, JSP, ASP ?
Can anyone suggest existing easy and generic CRM ?


Regards

-- 
Kashif Naeem
Business Development Manager
Hadi Telecom
www.haditelecom.com

Cell: +92 (0)345 4226006
Office: +92 (0)42 5692766

Email: kashif at haditelecom.com
MSN: kashif__naeem at hotmail.com
Gmail: meet.kashif at gmail.com
Skype: kashif.naeem

302 Y Commercial Area, 2nd Floor DHA Lahore, Pakistan.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20080426/aa7c97c1/attachment.htm

Vicidial has call center / CRM integration with asterisk ... with many years
of bug reporting ... & it open source.

On Sat, Apr 26, 2008 at 12:11 PM, Kashif Naeem <kashif at haditelecom.com>
wrote:
> Hello All,
>
> A company has two requirements:
> 1) They are looking to develop its own CRM
> 2) Second thing is that they want to develop enhancements / new features
> in Asterisk like Thirdlane.
>
> What are your comments about technology to be used. Which one would be
> most beneficial in future ? PHP, JSP, ASP ?
> Can anyone suggest existing easy and generic CRM ?
>
>
> Regards
>
> --
> Kashif Naeem
> Business Development Manager
> Hadi Telecom
> www.haditelecom.com
>
> Cell: +92 (0)345 4226006
> Office: +92 (0)42 5692766
>
> Email: kashif at haditelecom.com
> MSN: kashif__naeem at hotmail.com
> Gmail: meet.kashif at gmail.com
> Skype: kashif.naeem
>
> 302 Y Commercial Area, 2nd Floor DHA Lahore, Pakistan.
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20080426/be2480f8/attachment.htm

AJAX!

On Sat, Apr 26, 2008 at 8:26 AM, Arthur <pylinuxian at gmail.com>
wrote:
> Vicidial has call center / CRM integration with asterisk ... with many
years
> of bug reporting ... & it open source.
>
>
>
> On Sat, Apr 26, 2008 at 12:11 PM, Kashif Naeem <kashif at
haditelecom.com>
> wrote:
>
> >
> >
> >
> > Hello All,
> >
> > A company has two requirements:
> > 1) They are looking to develop its own CRM
> > 2) Second thing is that they want to develop enhancements / new
features
> in Asterisk like Thirdlane.
> >
> > What are your comments about technology to be used. Which one would be
> most beneficial in future ? PHP, JSP, ASP ?
> > Can anyone suggest existing easy and generic CRM ?
> >
> >
> > Regards
> >
> > --
> > Kashif Naeem
> > Business Development Manager
> > Hadi Telecom
> > www.haditelecom.com
> >
> > Cell: +92 (0)345 4226006
> > Office: +92 (0)42 5692766
> >
> > Email: kashif at haditelecom.com
> > MSN: kashif__naeem at hotmail.com
> > Gmail: meet.kashif at gmail.com
> > Skype: kashif.naeem
> >
> > 302 Y Commercial Area, 2nd Floor DHA Lahore, Pakistan.
> > _______________________________________________
> > -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> >
> > asterisk-users mailing list
> >
> > To UNSUBSCRIBE or update options visit:
> >   http://lists.digium.com/mailman/listinfo/asterisk-users
> >
>
>
> _______________________________________________
>  -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
>  asterisk-users mailing list
>  To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

On Sat, 2008-04-26 at 15:11 +0300, Kashif Naeem wrote:
> Hello All,
> 
> A company has two requirements:
> 1) They are looking to develop its own CRM 
> 2) Second thing is that they want to develop enhancements / new
> features in Asterisk like Thirdlane. 
> 
> What are your comments about technology to be used. Which one would be
> most beneficial in future ? PHP, JSP, ASP ? 
> Can anyone suggest existing easy and generic CRM ?
> 
Ever looked at sugarcrm ?
For SuSE it is in the add-on repositories:
.../repo/home:/vinboy/openSUSE_10.3/src/sugarcrm-5.0.0b-26.1.src.rpm
.../repo/home:/vinboy/openSUSE_10.3/noarch/sugarcrm-5.0.0b-26.1.noarch.rpm

info:
http://www.sugarcrm.com/crm/  (commercial & opensource)

hw

Kashif Naeem wrote:
> Hello All,
> 
> A company has two requirements:
> 1) They are looking to develop its own CRM
> 2) Second thing is that they want to develop enhancements / new features 
> in Asterisk like Thirdlane.
> 
> What are your comments about technology to be used. Which one would be 
> most beneficial in future ? PHP, JSP, ASP ?
> Can anyone suggest existing easy and generic CRM ?
> 
As well and Sugar and vtiger (PHP apps) also take a look at 
ConcursiveSuite (formerly known as CentricCRM) 
http://www.concursive.com. It has a crappy licence but has good asterisk 
integration. It's a JSP (Tomcat) application.


HTH

Al

-- 
The way out is open!
http://www.theopensourcerer.com