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Andres Jimenez

2008-Feb-26 10:44 UTC

[asterisk-users] [URGENT] Zap channels fail to load

I have spent some time this morning trying to add an Astribank to our
current Asterisk, but it failed, so I just removed the hardware,
restore the config files to the original setup and started asterisk.;

I could see that no Zap channels are started so I did load chan_zap.so:
pbx*CLI> module load chan_zap.so
[Feb 26 10:32:18] WARNING[3809]: pbx.c:2968 ast_register_application:
Already have an application 'ZapSendKeypadFacility'
  == Parsing '/etc/asterisk/zapata.conf': Found
[Feb 26 10:32:18] WARNING[3809]: chan_zap.c:904 zt_open: Unable to
specify channel 1: Device or resource busy
[Feb 26 10:32:18] ERROR[3809]: chan_zap.c:7186 mkintf: Unable to open
channel 1: Device or resource busy
here = 0, tmp->channel = 1, channel = 1
[Feb 26 10:32:18] ERROR[3809]: chan_zap.c:10527 build_channels: Unable
to register channel '1-15'

Fair enough. I did unloaded chan_zap.so (because of the first error)
and tried again:

pbx*CLI> module load chan_zap.so
[Feb 26 10:32:18] WARNING[3809]: pbx.c:2968 ast_register_application:
Already have an application 'ZapSendKeypadFacility'
  == Parsing '/etc/asterisk/zapata.conf': Found
[Feb 26 10:32:18] WARNING[3809]: chan_zap.c:904 zt_open: Unable to
specify channel 1: Device or resource busy
[Feb 26 10:32:18] ERROR[3809]: chan_zap.c:7186 mkintf: Unable to open
channel 1: Device or resource busy
here = 0, tmp->channel = 1, channel = 1
[Feb 26 10:32:18] ERROR[3809]: chan_zap.c:10527 build_channels: Unable
to register channel '1-15'

It looks like the problem is in the zap card's first channel:

pbx:~# cat /proc/zaptel/1
Span 1: WCT1/0 "Wildcard TE12xP Card 0" HDB3/CCS
        IRQ misses: 36

           1 WCT1/0/1 Clear (In use)
           2 WCT1/0/2 Clear
           3 WCT1/0/3 Clear
           4 WCT1/0/4 Clear
           5 WCT1/0/5 Clear
           6 WCT1/0/6 Clear
           7 WCT1/0/7 Clear
           8 WCT1/0/8 Clear
           9 WCT1/0/9 Clear
          10 WCT1/0/10 Clear
          11 WCT1/0/11 Clear
          12 WCT1/0/12 Clear
          13 WCT1/0/13 Clear
          14 WCT1/0/14 Clear
          15 WCT1/0/15 Clear
          16 WCT1/0/16 HDLCFCS
          17 WCT1/0/17 Clear
          18 WCT1/0/18 Clear
          19 WCT1/0/19 Clear
          20 WCT1/0/20 Clear
          21 WCT1/0/21 Clear
          22 WCT1/0/22 Clear
          23 WCT1/0/23 Clear
          24 WCT1/0/24 Clear
          25 WCT1/0/25
          26 WCT1/0/26
          27 WCT1/0/27
          28 WCT1/0/28
          29 WCT1/0/29
          30 WCT1/0/30
          31 WCT1/0/31


Is there any change any Astribank related stuff can be causing this?

I have ensured that no Astribanks modules are loaded and even rebooted
the box, but no success.


pbx:~# cat /etc/zaptel.conf
# CRC off
#
loadzone = uk
defaultzone = uk

span=1,1,0,ccs,hdb3
bchan=1-15
dchan=16
bchan=17-24

#or this with crc on
#
#loadzone = uk
#defaultzone = uk

#span=1,1,0,ccs,hdb3,crc4
#bchan=1-15
#dchan=16
#bchan=17-24

pbx:~# cat /etc/asterisk/zapata.conf
language=en
internationalprefix = 00
nationalprefix = 0
switchtype = euroisdn
pridialplan = local
priindication = outofband
usecallerid = yes
hidecallerid = no
callwaiting = yes
usecallingpres = yes
callwaitingcallerid = yes
threewaycalling = yes
transfer = yes
cancallforward = yes
callreturn = yes
group = 1
callgroup = 0
pickupgroup = 0
immediate = no
echotraining = yes
echocancel = yes
echocancelwhenbridged = no
facilityenable = yes
musiconhold = default
;overlapdial = yes
overlapdial = no
immediate = no
txgain = -4.0
rxgain = -4.0
signalling = pri_cpe
channel => 1-15
;channel => 17-32
channel => 17-24
;toneduration=100
toneduration=300
;relaxdtmf=yes



Thanks,

-- 
Andres Jimenez

GPG : http://www.andresin.com/gpg/gandresin at gmail.com.asc

Andres Jimenez

2008-Feb-26 11:06 UTC

head link

[asterisk-users] [URGENT] Zap channels fail to load

I forgot to mentio asterisk log this 2 errors:

[Feb 26 08:38:01] ERROR[30245] chan_zap.c: Unable to get parameters
[Feb 26 08:38:01] ERROR[30245] chan_zap.c: Unable to register channel
'1-15'

Any hint?

Thanks in advance.
Andres

On Tue, Feb 26, 2008 at 10:44 AM, Andres Jimenez <gandresin at gmail.com>
wrote:> I have spent some time this morning trying to add an Astribank to our
>  current Asterisk, but it failed, so I just removed the hardware,
>  restore the config files to the original setup and started asterisk.;
>
>  I could see that no Zap channels are started so I did load chan_zap.so:
>  pbx*CLI> module load chan_zap.so
>  [Feb 26 10:32:18] WARNING[3809]: pbx.c:2968 ast_register_application:
>  Already have an application 'ZapSendKeypadFacility'
>   == Parsing '/etc/asterisk/zapata.conf': Found
>  [Feb 26 10:32:18] WARNING[3809]: chan_zap.c:904 zt_open: Unable to
>  specify channel 1: Device or resource busy
>  [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:7186 mkintf: Unable to open
>  channel 1: Device or resource busy
>  here = 0, tmp->channel = 1, channel = 1
>  [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:10527 build_channels: Unable
>  to register channel '1-15'
>
>  Fair enough. I did unloaded chan_zap.so (because of the first error)
>  and tried again:
>
>  pbx*CLI> module load chan_zap.so
>  [Feb 26 10:32:18] WARNING[3809]: pbx.c:2968 ast_register_application:
>  Already have an application 'ZapSendKeypadFacility'
>   == Parsing '/etc/asterisk/zapata.conf': Found
>  [Feb 26 10:32:18] WARNING[3809]: chan_zap.c:904 zt_open: Unable to
>  specify channel 1: Device or resource busy
>  [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:7186 mkintf: Unable to open
>  channel 1: Device or resource busy
>  here = 0, tmp->channel = 1, channel = 1
>  [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:10527 build_channels: Unable
>  to register channel '1-15'
>
>  It looks like the problem is in the zap card's first channel:
>
>  pbx:~# cat /proc/zaptel/1
>  Span 1: WCT1/0 "Wildcard TE12xP Card 0" HDB3/CCS
>         IRQ misses: 36
>
>            1 WCT1/0/1 Clear (In use)
>            2 WCT1/0/2 Clear
>            3 WCT1/0/3 Clear
>            4 WCT1/0/4 Clear
>            5 WCT1/0/5 Clear
>            6 WCT1/0/6 Clear
>            7 WCT1/0/7 Clear
>            8 WCT1/0/8 Clear
>            9 WCT1/0/9 Clear
>           10 WCT1/0/10 Clear
>           11 WCT1/0/11 Clear
>           12 WCT1/0/12 Clear
>           13 WCT1/0/13 Clear
>           14 WCT1/0/14 Clear
>           15 WCT1/0/15 Clear
>           16 WCT1/0/16 HDLCFCS
>           17 WCT1/0/17 Clear
>           18 WCT1/0/18 Clear
>           19 WCT1/0/19 Clear
>           20 WCT1/0/20 Clear
>           21 WCT1/0/21 Clear
>           22 WCT1/0/22 Clear
>           23 WCT1/0/23 Clear
>           24 WCT1/0/24 Clear
>           25 WCT1/0/25
>           26 WCT1/0/26
>           27 WCT1/0/27
>           28 WCT1/0/28
>           29 WCT1/0/29
>           30 WCT1/0/30
>           31 WCT1/0/31
>
>
>  Is there any change any Astribank related stuff can be causing this?
>
>  I have ensured that no Astribanks modules are loaded and even rebooted
>  the box, but no success.
>
>
>  pbx:~# cat /etc/zaptel.conf
>  # CRC off
>  #
>  loadzone = uk
>  defaultzone = uk
>
>  span=1,1,0,ccs,hdb3
>  bchan=1-15
>  dchan=16
>  bchan=17-24
>
>  #or this with crc on
>  #
>  #loadzone = uk
>  #defaultzone = uk
>
>  #span=1,1,0,ccs,hdb3,crc4
>  #bchan=1-15
>  #dchan=16
>  #bchan=17-24
>
>  pbx:~# cat /etc/asterisk/zapata.conf
>  language=en
>  internationalprefix = 00
>  nationalprefix = 0
>  switchtype = euroisdn
>  pridialplan = local
>  priindication = outofband
>  usecallerid = yes
>  hidecallerid = no
>  callwaiting = yes
>  usecallingpres = yes
>  callwaitingcallerid = yes
>  threewaycalling = yes
>  transfer = yes
>  cancallforward = yes
>  callreturn = yes
>  group = 1
>  callgroup = 0
>  pickupgroup = 0
>  immediate = no
>  echotraining = yes
>  echocancel = yes
>  echocancelwhenbridged = no
>  facilityenable = yes
>  musiconhold = default
>  ;overlapdial = yes
>  overlapdial = no
>  immediate = no
>  txgain = -4.0
>  rxgain = -4.0
>  signalling = pri_cpe
>  channel => 1-15
>  ;channel => 17-32
>  channel => 17-24
>  ;toneduration=100
>  toneduration=300
>  ;relaxdtmf=yes
>
>
>
>  Thanks,
>
>  --
>  Andres Jimenez
>
>  GPG : http://www.andresin.com/gpg/gandresin at gmail.com.asc
>


-- 
Andres Jimenez

GPG : http://www.andresin.com/gpg/gandresin at gmail.com.asc

Tzafrir Cohen

2008-Feb-26 12:21 UTC

head link

[asterisk-users] [URGENT] Zap channels fail to load

Note: [Urgent] is generally not a good way to escalate the issue on a
public mailing list. We're all here for the fun of it and demanding
prompt reply may actually serve the other way.

If you have paid to get support (e.g: by buying hardware), this may be a
good time to use it.

That said, your message looks interesting. So see my reply inline :-)

On Tue, Feb 26, 2008 at 10:44:27AM +0000, Andres Jimenez
wrote:> I have spent some time this morning trying to add an Astribank to our
> current Asterisk, but it failed, 
Contact me privately :-)
> so I just removed the hardware,
> restore the config files to the original setup and started asterisk.;
> 
> I could see that no Zap channels are started so I did load chan_zap.so:
> pbx*CLI> module load chan_zap.so
You probably needed 'module unload chan_zap.so' before that. The module
was loaded, but it has bailed out before registering the CLI commands.
> [Feb 26 10:32:18] WARNING[3809]: pbx.c:2968 ast_register_application:
> Already have an application 'ZapSendKeypadFacility'
>   == Parsing '/etc/asterisk/zapata.conf': Found
> [Feb 26 10:32:18] WARNING[3809]: chan_zap.c:904 zt_open: Unable to
> specify channel 1: Device or resource busy
> [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:7186 mkintf: Unable to open
> channel 1: Device or resource busy
> here = 0, tmp->channel = 1, channel = 1
> [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:10527 build_channels: Unable
> to register channel '1-15'
> 
> Fair enough. I did unloaded chan_zap.so (because of the first error)
> and tried again:
> 
> pbx*CLI> module load chan_zap.so
> [Feb 26 10:32:18] WARNING[3809]: pbx.c:2968 ast_register_application:
> Already have an application 'ZapSendKeypadFacility'
>   == Parsing '/etc/asterisk/zapata.conf': Found
> [Feb 26 10:32:18] WARNING[3809]: chan_zap.c:904 zt_open: Unable to
> specify channel 1: Device or resource busy
> [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:7186 mkintf: Unable to open
> channel 1: Device or resource busy
> here = 0, tmp->channel = 1, channel = 1
> [Feb 26 10:32:18] ERROR[3809]: chan_zap.c:10527 build_channels: Unable
> to register channel '1-15'
> 
> It looks like the problem is in the zap card's first channel:
> 
> pbx:~# cat /proc/zaptel/1
> Span 1: WCT1/0 "Wildcard TE12xP Card 0" HDB3/CCS
>         IRQ misses: 36
> 
>            1 WCT1/0/1 Clear (In use)
>            2 WCT1/0/2 Clear
The symptom is expelained in the following report that I filed earlier
today (unrelated to this one)

  http://bugs.digium.com/12071

Channel 1 was left open from a failed configuration attempt

So the real error hides earlier in your logs. Look for 'chan_zap' in the
logs from the startup of Asterisk. And sadly you must restart Asterisk
to fix the error.
>            3 WCT1/0/3 Clear
>            4 WCT1/0/4 Clear
>            5 WCT1/0/5 Clear
>            6 WCT1/0/6 Clear
>            7 WCT1/0/7 Clear
>            8 WCT1/0/8 Clear
>            9 WCT1/0/9 Clear
>           10 WCT1/0/10 Clear
>           11 WCT1/0/11 Clear
>           12 WCT1/0/12 Clear
>           13 WCT1/0/13 Clear
>           14 WCT1/0/14 Clear
>           15 WCT1/0/15 Clear
>           16 WCT1/0/16 HDLCFCS
>           17 WCT1/0/17 Clear
>           18 WCT1/0/18 Clear
>           19 WCT1/0/19 Clear
>           20 WCT1/0/20 Clear
>           21 WCT1/0/21 Clear
>           22 WCT1/0/22 Clear
>           23 WCT1/0/23 Clear
>           24 WCT1/0/24 Clear
Is this a fractional E1, indeed?

Or is the range in zaptel.conf incorrect? I noticed in your config file
that you changed it. Was this change made after Asterisk was started?
>           25 WCT1/0/25
>           26 WCT1/0/26
>           27 WCT1/0/27
>           28 WCT1/0/28
>           29 WCT1/0/29
>           30 WCT1/0/30
>           31 WCT1/0/31
> 
> 
> Is there any change any Astribank related stuff can be causing this?
> 
> I have ensured that no Astribanks modules are loaded and even rebooted
> the box, but no success.
I'm not sure how an Astribank module would have affected this one. The
Astribank spans tend to be the last ones, hence it should not have
misplaced your hardware.

If the module is loaded but no hardware is present, your system should
not be affected.
> 
> 
> pbx:~# cat /etc/zaptel.conf
> # CRC off
> #
> loadzone = uk
> defaultzone = uk
> 
> span=1,1,0,ccs,hdb3
> bchan=1-15
> dchan=16
> bchan=17-24
> 
> #or this with crc on
> #
> #loadzone = uk
> #defaultzone = uk
> 
> #span=1,1,0,ccs,hdb3,crc4
> #bchan=1-15
> #dchan=16
> #bchan=17-24
> 
> pbx:~# cat /etc/asterisk/zapata.conf
> language=en
> internationalprefix = 00
> nationalprefix = 0
> switchtype = euroisdn
> pridialplan = local
> priindication = outofband
> usecallerid = yes
> hidecallerid = no
> callwaiting = yes
> usecallingpres = yes
> callwaitingcallerid = yes
> threewaycalling = yes
> transfer = yes
> cancallforward = yes
> callreturn = yes
> group = 1
> callgroup = 0
> pickupgroup = 0
> immediate = no
> echotraining = yes
> echocancel = yes
> echocancelwhenbridged = no
> facilityenable = yes
> musiconhold = default
> ;overlapdial = yes
> overlapdial = no
> immediate = no
> txgain = -4.0
> rxgain = -4.0
> signalling = pri_cpe
> channel => 1-15
> ;channel => 17-32
> channel => 17-24
> ;toneduration=100
> toneduration=300
> ;relaxdtmf=yes
-- 
               Tzafrir Cohen
icq#16849755              jabber:tzafrir.cohen at xorcom.com
+972-50-7952406           mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com  iax:guest at local.xorcom.com/tzafrir

Andres Jimenez

2008-Feb-26 12:46 UTC

head link

[asterisk-users] [URGENT] Zap channels fail to load

On Tue, Feb 26, 2008 at 12:05 PM, Louwrens Benad? <louwrens at
jasper.co.za> wrote:> What's your output from 'ztcfg -vv'?
pbx:~# ztcfg -vv

Zaptel Version: 1.4.8
Echo Canceller: MG2
Configuration
=====================
SPAN 1: CCS/HDB3 Build-out: 0 db (CSU)/0-133 feet (DSX-1)

Channel map:

Channel 01: Clear channel (Default) (Slaves: 01)
Channel 02: Clear channel (Default) (Slaves: 02)
Channel 03: Clear channel (Default) (Slaves: 03)
Channel 04: Clear channel (Default) (Slaves: 04)
Channel 05: Clear channel (Default) (Slaves: 05)
Channel 06: Clear channel (Default) (Slaves: 06)
Channel 07: Clear channel (Default) (Slaves: 07)
Channel 08: Clear channel (Default) (Slaves: 08)
Channel 09: Clear channel (Default) (Slaves: 09)
Channel 10: Clear channel (Default) (Slaves: 10)
Channel 11: Clear channel (Default) (Slaves: 11)
Channel 12: Clear channel (Default) (Slaves: 12)
Channel 13: Clear channel (Default) (Slaves: 13)
Channel 14: Clear channel (Default) (Slaves: 14)
Channel 15: Clear channel (Default) (Slaves: 15)
Channel 16: D-channel (Default) (Slaves: 16)
Channel 17: Clear channel (Default) (Slaves: 17)
Channel 18: Clear channel (Default) (Slaves: 18)
Channel 19: Clear channel (Default) (Slaves: 19)
Channel 20: Clear channel (Default) (Slaves: 20)
Channel 21: Clear channel (Default) (Slaves: 21)
Channel 22: Clear channel (Default) (Slaves: 22)
Channel 23: Clear channel (Default) (Slaves: 23)
Channel 24: Clear channel (Default) (Slaves: 24)

24 channels to configure.



-- 
Andres Jimenez

GPG : http://www.andresin.com/gpg/gandresin at gmail.com.asc

Andres Jimenez

2008-Feb-26 16:18 UTC

head link

[asterisk-users] [URGENT] Zap channels fail to load

On Tue, Feb 26, 2008 at 1:35 PM, Louwrens Benad? <louwrens at
jasper.co.za> wrote:> Why does this look suspiciously like a T1 line? Are you sure this is a
>  fractional E1?
My provider names the line a PRA, but this is understood anywhere as a
PRI (no fractional).

From the Asterisk configuration point of view, is there any other
difference between the fractional and full PRI apart from the number
of channels?

Do you guys know of any particular setting our provider (Eircom,
Ireland) could require?

I have a problem with DTMF when the PRI is the one carrying the call:
"1s" and "2s" are not transmitted. If the call is internal
or carryed
by and IAX trunk + SIP it works nicely.

Regards,


-- 
Andres Jimenez

GPG : http://www.andresin.com/gpg/gandresin at gmail.com.asc

Louwrens Benadé

2008-Feb-27 06:13 UTC

head link

[asterisk-users] [URGENT] Zap channels fail to load

Well, on an E1 PRI config your D-channel is indeed assigned to channel 16,
the center channel. On a T1, your data channel is on channel 24, the last
channel.

Did you restore your zaptel config from samples or another source?



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Andres Jimenez
Sent: 26 February 2008 06:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] [URGENT] Zap channels fail to load

On Tue, Feb 26, 2008 at 1:35 PM, Louwrens Benad? <louwrens at
jasper.co.za>
wrote:> Why does this look suspiciously like a T1 line? Are you sure this is a
>  fractional E1?
My provider names the line a PRA, but this is understood anywhere as a
PRI (no fractional).

Tzafrir Cohen

2008-Feb-27 10:09 UTC

head link

[asterisk-users] [URGENT] Zap channels fail to load

On Wed, Feb 27, 2008 at 08:13:49AM +0200, Louwrens Benad?
wrote:> Well, on an E1 PRI config your D-channel is indeed assigned to channel 16,
> the center channel. On a T1, your data channel is on channel 24, the last
> channel.
> 
> Did you restore your zaptel config from samples or another source?
T1? From a european provider?

-- 
               Tzafrir Cohen
icq#16849755              jabber:tzafrir.cohen at xorcom.com
+972-50-7952406           mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com  iax:guest at local.xorcom.com/tzafrir

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