Phil Knighton
2008-Feb-13 14:12 UTC
[asterisk-users] UK issue - Asterisk dialling 999... sort of
Hello This is a fun one for the list... Twice now, the Police have contacted us to say they have had a silent call then hangup from our landline number to the 999 service. As a matter of course, they follow up these calls in case someone is in distress. Nobody here was in distress - well, no more than normal! The Police aren't hugely happy when we tell them it must be a mistake. Thing is, I have checked both our master log, and our dialled calls log - and nobody dialled 999! Each phone has an account code applied from sip.conf, and we log all numbers dialled. Nobody dialled out. There are no phones connected in anyway other than via Asterisk, fax number is dealt with by a virtual machine, alarm system is on a different number... Any ideas before the rossers come and take me away? Phil Phil Knighton Support Engineer MJog Support Team Soft Option Technologies Ltd The Old School, 23 High Street, Wilburton, Cambridgeshire, CB6 3RB Tel: 01353 741641 | Fax: 01353 741341 | Email: info at mjog.com <mailto:info at mjog.com> | Web: www.mjog.com <http://www.mjog.com/> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080213/2559945b/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 16366 bytes Desc: MJogClockOriginal4.jpg Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080213/2559945b/attachment.jpeg
Steve Langstaff
2008-Feb-13 15:03 UTC
[asterisk-users] UK issue - Asterisk dialling 999... sort of
It might be possible to get to the emergency service via 112 or a local number as well. Do you have *any* calls placed at about the time of the "999" calls? ________________________________ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Phil Knighton Sent: 13 February 2008 14:12 Hello This is a fun one for the list... Twice now, the Police have contacted us to say they have had a silent call then hangup from our landline number to the 999 service. As a matter of course, they follow up these calls in case someone is in distress. Nobody here was in distress - well, no more than normal! The Police aren't hugely happy when we tell them it must be a mistake. Thing is, I have checked both our master log, and our dialled calls log - and nobody dialled 999! Each phone has an account code applied from sip.conf, and we log all numbers dialled. Nobody dialled out. There are no phones connected in anyway other than via Asterisk, fax number is dealt with by a virtual machine, alarm system is on a different number... Any ideas before the rossers come and take me away? Phil <http://www.mjog.com/> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080213/8790e12d/attachment.htm
Tilghman Lesher
2008-Feb-13 15:34 UTC
[asterisk-users] UK issue - Asterisk dialling 999... sort of
On Wednesday 13 February 2008 08:12:25 Phil Knighton wrote:> Thing is, I have checked both our master log, and our dialled calls log > - and nobody dialled 999! Each phone has an account code applied from > sip.conf, and we log all numbers dialled. Nobody dialled out.Have you checked all numbers that might have a PREFIX of 999? Here in the States, occasionally a prankster will tell someone annoying her to call her on her cell phone at 911-5924 or something like that, and of course, the system only sees the "911" portion, not the additional 4 digits, which connects them to the emergency number on this side of the Pond. -- Tilghman