asterisk users - Feb 2008 - Cisco phone 79xx get database information

Hi, may be this question is a bit silly, but I couldn?t find any document or
post or anything that say that if this is possible or not.
I want to show information on my phones cisco 7960/40 when a call arrive.
May be a bit more than a caller ID, show more detail level, if is that
possible.
I already have an asterisk and the phones registered there, and I need to
show on the phone display, when the call is ringing, the customer
information..

Something like this:
source number: xxxxxx
Customer Number: xxxxx
Name of Customer: xxxxx

I have that information on an external database, and I know for the source
number witch customer is calling.

The thing is how can I show on my cisco phone the information that I have on
my database when i receive a call?
Do I have to configure the directory services on the phones to look for the
information on the database?
Can I show those lines on the phone? or I have a limit of lines or info to
show?

Any help would be really appreciated
Thanks in advance!!
cheers
Javito
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Javier Temponi wrote:
> Hi, may be this question is a bit silly, but I couldn?t find any 
> document or post or anything that say that if this is possible or not.
> I want to show information on my phones cisco 7960/40 when a call 
> arrive. May be a bit more than a caller ID, show more detail level, if 
> is that possible.
> I already have an asterisk and the phones registered there, and I need 
> to show on the phone display, when the call is ringing, the customer 
> information..
>
> Something like this:
> source number: xxxxxx
> Customer Number: xxxxx
> Name of Customer: xxxxx
You may want to check out this bug:

http://bugs.digium.com/view.php?id=8824

Doug

-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

On Sat, 2008-02-09 at 12:51 -0500, Doug Lytle wrote:
> Javier Temponi wrote:
> > Hi, may be this question is a bit silly, but I couldn?t find any 
> > document or post or anything that say that if this is possible or not.
> > I want to show information on my phones cisco 7960/40 when a call 
> > arrive. May be a bit more than a caller ID, show more detail level, if
> > is that possible.
> > I already have an asterisk and the phones registered there, and I need
> > to show on the phone display, when the call is ringing, the customer 
> > information..
> >
> > Something like this:
> > source number: xxxxxx
> > Customer Number: xxxxx
> > Name of Customer: xxxxx
> 
> You may want to check
How about doing something like that in your dialplan?

Set(CALLERID(name)="source number: xxxx\nCustomer Number: xxxx
\nName..."))

I know the ciscos display the callerid-name, so you could put all the
information in the callerid-name field and the phone will display it
as-is.
It might take a bit to make it look pretty and it might affect your CDR
as well. But it might also make your microwave shrink, who knows? ;)


Conrad