asterisk users - Jan 2008 - Voicemail consultation problem

Hello, 

A user who uses my Asterisk made me part of a worry about listening to his
voicemails. He has received 4 voicemails on January 3, respectively at 3H00
pm, 3H36 pm, 3H41 pm and 4H40 pm. He has received notifications by e-mail at
these times. 
On first listen to his messages, at 8.00 pm, Asterisk has announced two new
voicemails(15H00 and 15H36). He has erased thos voicemails. 
At 8.30pm , he has called again the Asterisk voicemail. Asterisk announced
him two messages (15H41 and 16H40). 

I don't have any Asterisk logs . 

A person have an idea of what may have caused the fact that my user did not,
in the first call, heard his 4 messages? 

Thank you.
 
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I would suppose that the time on the asterisk system is not the time 
that he is using. Other than that, you should really be collecting logs.

David Florella wrote:
> Hello,
>
> A user who uses my Asterisk made me part of a worry about listening to 
> his voicemails. He has received 4 voicemails on January 3, 
> respectively at 3H00 pm, 3H36 pm, 3H41 pm and 4H40 pm. He has received 
> notifications by e-mail at these times.
> On first listen to his messages, at 8.00 pm, Asterisk has announced 
> two new voicemails(15H00 and 15H36). He has erased thos voicemails.
> At 8.30pm , he has called again the Asterisk voicemail. Asterisk 
> announced him two messages (15H41 and 16H40).
>
> I don't have any Asterisk logs .
>
> A person have an idea of what may have caused the fact that my user 
> did not, in the first call, heard his 4 messages?
>
> Thank you.
>  
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>
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Thank you and have a wonderful day,

Anthony Francis
Rockynet VOIP
(303) 444-7052 opt 2
voip at rockynet.com

Hello, 

I use Asterisk version 1.2.7.1. 
A user who uses my Asterisk made me part of a worry about listening to his
voicemails. He has received 4 voicemails on January 3, respectively at 3.00
pm, 3.36 pm, 3.41 pm and 4.40 pm. He has received notifications by e-mail at
these times. 
On first listen to his messages, at 8.00 pm, Asterisk has announced two new
voicemails(15H00 and 15H36). He has erased thos voicemails. 
At 8.30pm , he has called again the Asterisk voicemail. Asterisk announced
him two messages (15H41 and 16H40). 

I don't have any Asterisk logs because it requires a lot of space disk.

A person have an idea of what may have caused the fact that my user did not,
in the first call, heard his 4 messages? 

Thank you.
 
 
 

 

 
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