ARI could help you, I has been using it for a while and it fits my customer?s needs jat ----- Original Message ----- From: Richard Cahilig To: asterisk-users at lists.digium.com Sent: Monday, November 26, 2007 11:28 AM Subject: [asterisk-users] Asterisk Recording Hi, Were using Asterisk 1.2 in a call center, its a 10 seater call center and I want to record all agents call, I want to create a folder for each agents, each agents recording should save in their respective folder. How do I configure this in Asterisk 1.2 and 1.4? Were not using predictive dialer. Please help. Thanks... -- Richard R. Cahilig http://chr05210084.com _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users Internal Virus Database is out-of-date. Checked by AVG. Version: 7.5.446 / Virus Database: 269.3.0/758 - Release Date: 4/12/2007 11:52 AM
Hi, Were using Asterisk 1.2 in a call center, its a 10 seater call center and I want to record all agents call, I want to create a folder for each agents, each agents recording should save in their respective folder. How do I configure this in Asterisk 1.2 and 1.4? Were not using predictive dialer. Please help. Thanks... -- Richard R. Cahilig http://chr05210084.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20071127/6b7dad0a/attachment.htm
You could configure your dial plan so that a call to a particular
extension sets the file path accordingly.
E.g If you are using mixmonitor,
exten => 100,2,MixMonitor(filepath_for_agent - ${datetime}
${userid}.wav|av(0)V(0))
********************************************************************
This email and any attachments are confidential to the intended
recipient and may also be privileged. If you are not the intended
recipient please delete it from your system and notify the sender.
You should not copy it or use it for any purpose nor disclose or
distribute its contents to any other person.
********************************************************************