asterisk users - Nov 2007 - IMAP Voicemail -- HELP! Asterisk not playing Greeting!

I'm using Asterisk 1.4.13, the latest released version. The linux platform
is FC7.

I setup my Asterisk server to use IMAP storage. Dovecot is the IMAP
server. Its storing messages perfectly--no problems.

I should also mention that I'm using MySQL for real-time configuration.
That must be working (at least partially), because I can authenticate v.
the voicemail table.

However, the Voicemail system does not play a custom unavailable greeting.
When I record the greeting (using the std voicemail method), it creates a
valid .WAV file, which I can play using the Playback command. However,
when an incoming voicemail is received, Asterisk plays the default system
greeting.

I see this warning in the logs:
//...2125551212 is the sample voicemail box in this example...//

[Nov 11 12:30:00] WARNING[8343] app_voicemail.c: Failed to open file:
/var/spool/asterisk/voicemail/consumer/2125551212/unavail/msg-001.WAV: No
such file or directory

I'm not sure if this is actually bad though, because it is recording the
messages in /var/spool/asterisk/voicemail/consumer/2125551212.

Any ideas? I don't understand why the voicemail system would know how to
record the greeting, but not play it.

Thanks in advance! I'm really stumped on this one.

- Mike Schwartz

I would recommed to convert that to gsm format

http://www.voip-info.org/tiki-index.php?page=Convert+WAV+audio+files+for+use+in+Asterisk




On 11/11/07, Michael Schwartz <mike at ziacom.us>
wrote:
>
>
> I'm using Asterisk 1.4.13, the latest released version. The linux
platform
> is FC7.
>
> I setup my Asterisk server to use IMAP storage. Dovecot is the IMAP
> server. Its storing messages perfectly--no problems.
>
> I should also mention that I'm using MySQL for real-time configuration.
> That must be working (at least partially), because I can authenticate v.
> the voicemail table.
>
> However, the Voicemail system does not play a custom unavailable greeting.
> When I record the greeting (using the std voicemail method), it creates a
> valid .WAV file, which I can play using the Playback command. However,
> when an incoming voicemail is received, Asterisk plays the default system
> greeting.
>
> I see this warning in the logs:
> //...2125551212 is the sample voicemail box in this example...//
>
> [Nov 11 12:30:00] WARNING[8343] app_voicemail.c: Failed to open file:
> /var/spool/asterisk/voicemail/consumer/2125551212/unavail/msg-001.WAV: No
> such file or directory
>
> I'm not sure if this is actually bad though, because it is recording
the
> messages in /var/spool/asterisk/voicemail/consumer/2125551212.
>
> Any ideas? I don't understand why the voicemail system would know how
to
> record the greeting, but not play it.
>
> Thanks in advance! I'm really stumped on this one.
>
> - Mike Schwartz
>
>
>
>
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