asterisk users - Oct 2007 - Prompting for number when CID number not sent?

Hi

	The first step I have to go through when users call into our
IVR is to handle the case where users' PBX hides their CID number. In
that case, I need to have them type their phone number (ten digits).

OTOH, those who call without hiding their CID number are sent directly
to the main menu.

How would I go about prompting users for their phone number?

Here's what I have at this point:
=======exten => s,1,Answer

;CID sent : go to main_menu
exten => s,n,Background(/root/asterisk_sound_files/main_menu)
;CID hidden : prompt for CID and loop until ok
exten => s/,n,Playback(/root/asterisk_sound_files/no_cid)

exten =>
_[1-4],1,Playback(/root/asterisk_sound_files/you_can_record_msg)
exten => _[1-4],n,Record(/tmp/asterisk-msg:wav)
exten => _[1-4],n,Wait(1)
exten => _[1-4],n,Playback(/tmp/asterisk-msg)
exten => _[1-4],n,wait(1)

;here, rewrite CID name by looking up CID # in database
;put CID name + number in variables
;exten => _[1-4],n,SetVar(cid=${callerid})
;send e-mail with CID name + number and link to WAV file to people in
charge of selected software

exten => _[1-4],n,Hangup
=======
Thanks for any tip.

Vincent wrote:
> How would I go about prompting users for their phone number?
>
>   
You'll want to look at the Privacy Manager:

http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+PrivacyManager

Doug


-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

On Sun, 2007-10-21 at 17:22 +0200, Vincent wrote:
> ;here, rewrite CID name by looking up CID # in database
> ;put CID name + number in variables
> ;exten => _[1-4],n,SetVar(cid=${callerid})
> ;send e-mail with CID name + number and link to WAV file to people in
> charge of selected software 
Instead of ${callerid} here (which probably isn't working for you
anyway), you probably want to use the CALLERID dialplan function to
retrieve the CallerID number, like this:

exten => _[1-4],n,Set(cid=${CALLERID(num)})


-- 
Jared Smith
Community Relations Manager
Digium, Inc.