Asterisk isn't playing my voicemail greetings even though they are defined.
Below are the relevant configs(from show dialplan) as well as the level 3
verbose messages asterisk is giving. Also a listing of the directory.
Asterisk just plays the "The person at extension..." message, not the
greetings I have recorded.
Thanks
--
asterisk*CLI> show dialplan macro-stdexten
[ Context 'macro-stdexten' created by 'pbx_config' ]
'a' => 1. VoicemailMain(${ARG1})
[pbx_config]
's' => 1. Dial(${ARG2}|30)
[pbx_config]
2. Goto(s-${DIALSTATUS}|1) [pbx_config]
's-BUSY' => 1. Voicemail(${ARG1}|b)
[pbx_config]
2. Goto(default|s|1) [pbx_config]
's-NOANSWER' => 1. Voicemail(${ARG1}|u)
[pbx_config]
2. Goto(default|s|1) [pbx_config]
'_s-.' => 1. Goto(s-NOANSWER|1)
[pbx_config]
-= 5 extensions (8 priorities) in 1 context. =-
asterisk*CLI> show dialplan internal
[ Context 'internal' created by 'pbx_config' ]
'_1234' => 1. Macro(stdexten|1234 at default|SIP/1234)
[pbx_config]
2. Hangup() [pbx_config]
-- Nobody picked up in 30000 ms
-- Executing [s at macro-stdexten:2] Goto("Zap/44-1",
"s-NOANSWER|1") in new stack
-- Goto (macro-stdexten,s-NOANSWER,1)
-- Executing [s-NOANSWER at macro-stdexten:1]
VoiceMail("Zap/44-1", "1234 at default|u") in new stack
-- <Zap/44-1> Playing
'/var/spool/asterisk/voicemail/default/1234/unavail' (language
'en')
-- <Zap/44-1> Playing 'vm-intro' (language 'en')
root at asterisk:/usr/src/asterisk-1.4.11/configs# ls
/var/spool/asterisk/voicemail/default/1234
busy busy.g729 busy.ulaw busy.WAV greet.wav INBOX temp unavail
unavail.g729 unavail.ulaw unavail.WAV
busy.alaw busy.gsm busy.wav greet.gsm greet.WAV Old tmp unavail.alaw
unavail.gsm unavail.wav
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Mojo with Horan & Company, LLC
2007-Oct-15 16:53 UTC
[asterisk-users] Voicemail issues in 1.4.11
Are any of the greetings unwriteable? I'd have a situation where .WAV would be read-only, and asterisk would overwrite the others but not that one, and it was just coincidence that the one that was read-only was the one that asterisk was choosing to play to me Moj Jeremy Mann wrote:> > Asterisk isn?t playing my voicemail greetings even though they are > defined. Below are the relevant configs(from show dialplan) as well as > the level 3 verbose messages asterisk is giving. Also a listing of the > directory. > > Asterisk just plays the ?The person at extension?? message, not the > greetings I have recorded. > > Thanks > > -- > > asterisk*CLI> show dialplan macro-stdexten > > [ Context 'macro-stdexten' created by 'pbx_config' ] > > 'a' => 1. VoicemailMain(${ARG1}) [pbx_config] > > 's' => 1. Dial(${ARG2}|30) [pbx_config] > > 2. Goto(s-${DIALSTATUS}|1) [pbx_config] > > 's-BUSY' => 1. Voicemail(${ARG1}|b) [pbx_config] > > 2. Goto(default|s|1) [pbx_config] > > 's-NOANSWER' => 1. Voicemail(${ARG1}|u) [pbx_config] > > 2. Goto(default|s|1) [pbx_config] > > '_s-.' => 1. Goto(s-NOANSWER|1) [pbx_config] > > -= 5 extensions (8 priorities) in 1 context. =- > > asterisk*CLI> show dialplan internal > > [ Context 'internal' created by 'pbx_config' ] > > '_1234' => 1. Macro(stdexten|1234 at default|SIP/1234) [pbx_config] > > 2. Hangup() [pbx_config] > > -- Nobody picked up in 30000 ms > > -- Executing [s at macro-stdexten:2] Goto("Zap/44-1", "s-NOANSWER|1") in > new stack > > -- Goto (macro-stdexten,s-NOANSWER,1) > > -- Executing [s-NOANSWER at macro-stdexten:1] VoiceMail("Zap/44-1", > "1234 at default|u") in new stack > > -- <Zap/44-1> Playing > '/var/spool/asterisk/voicemail/default/1234/unavail' (language 'en') > > -- <Zap/44-1> Playing 'vm-intro' (language 'en') > > root at asterisk:/usr/src/asterisk-1.4.11/configs# ls > /var/spool/asterisk/voicemail/default/1234 > > busy busy.g729 busy.ulaw busy.WAV greet.wav INBOX temp unavail > unavail.g729 unavail.ulaw unavail.WAV > > busy.alaw busy.gsm busy.wav greet.gsm greet.WAV Old tmp unavail.alaw > unavail.gsm unavail.wav > > > ------------------------------------------------------------------------ > This e-mail, facsimile, or letter and any files or attachments > transmitted with it contains information that is confidential and > privileged. This information is intended only for the use of the > individual(s) and entity(ies) to whom it is addressed. If you are the > intended recipient, further disclosures are prohibited without proper > authorization. If you are not the intended recipient, any disclosure, > copying, printing, or use of this information is strictly prohibited > and possibly a violation of federal or state law and regulations. If > you have received this information in error, please notify Texas > Health Management Group immediately at 1-817-310-4999. Texas Health > Management Group, its subsidiaries, and affiliates hereby claim all > applicable privileges related to this information. > > -- > This message has been scanned for viruses and > dangerous content by *MailScanner* <http://www.mailscanner.info/>, and is > believed to be clean. > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Jeremy Mann wrote:> Asterisk isn?t playing my voicemail greetings even though they are > defined. Below are the relevant configs(from show dialplan) as well as > the level 3 verbose messages asterisk is giving. Also a listing of the > directory. > > Asterisk just plays the ?The person at extension?? message, not the > greetings I have recorded.Try to get rid of all of the "unavail" files in your directory but one. I had the same thing happen to me and realized that I had lost track of which files were valid and which weren't (IOW, I had a bunch of empty or corrupt audio files). Use the process of elimination to find a file and codec that works. You might also try doing a stack trace if increasing the verbosity doesn't help you find the problem. -Stephen-