>I have two pots lines into my current Asterisk Box. I have an outsides
>sales guy who wants to work off his cell phone or transfer his calls
>from his extension and the main sales extensions. How can I do this right?
Do it "right"? You really haven't provided enough information to
make the
"right" decision. Do you have more than two lines? Surely you have
more than
two lines. You mention "his extension and the main sales extensions."
I
can't imagine a sales department with only two lines. Well I can, but they
don't sell much! 8)
If you have other lines available, such as through an ITSP, T1/E1, or etc,
then you only need to map his extension to an outside line. This could be
done either through a follow-me, call forwarding, fixed routing, or etc. As
an example, we have several agents (we're a real estate brokerage office),
that only come into the office occasionally. Since most of them use their
cell phones for nearly all of their business, I have fixed routing to send
calls to them. I will soon have an IVR for them to be able to change that
fixed routing on their own. We also have some agents that have a regular
desk here in the office. For them, the use call forward unanswered at the
phone to route the calls to their cell phones when they are out of the
office. The owner uses follow-me to route her calls to the office phone, her
home phone and her cell phone.
Another way to do it would be to install a SIP/IAX/TDM to TDMA/GSM gateway.
Make sure the provider is the same as the salesman's cell phone provider and
your mobile to mobile minutes can be free. If you have more than a couple
salesmen, this route will likely entail a multi-port gateway but the idea is
still the same.
As far as the "right" way, that depends on way to many factors tat you
haven't addressed.
John Faubion