asterisk users - Jun 2007 - Single ringer phone for incoming calls, that anyone can answer

Hi list,

Does anyone have any advice on the following:

Incoming calls to our office come in on a SIP trunk. Since all our  
offices/desks are in close proximity, we would like just a single  
phone to ring when a call comes in instead of ringing every person's  
phone.

Currently we've got this working by having all the phones in a  
callgroup/pickupgroup and incoming calls ring the 'ringer phone'  
extension, then we can use the *8 to pickup the incoming call from  
any other phone. The problem though, is that if two people in the  
office call each other, *8 from a third phone also picks up their  
call, which is not the desired effect.

So in essence, I'm asking whether there's a better way to pickup an  
incoming call from our external SIP trunk, whilst its ringing only a  
specific extension, without picking up overlapping internal calls?


Regards,
Tom

On Wed, 20 Jun 2007, Tom Lanyon wrote:
> Hi list,
>
> Does anyone have any advice on the following:
>
> Incoming calls to our office come in on a SIP trunk. Since all our
> offices/desks are in close proximity, we would like just a single
> phone to ring when a call comes in instead of ringing every person's
> phone.
>
> Currently we've got this working by having all the phones in a
> callgroup/pickupgroup and incoming calls ring the 'ringer phone'
> extension, then we can use the *8 to pickup the incoming call from
> any other phone. The problem though, is that if two people in the
> office call each other, *8 from a third phone also picks up their
> call, which is not the desired effect.
>
> So in essence, I'm asking whether there's a better way to pickup an
> incoming call from our external SIP trunk, whilst its ringing only a
> specific extension, without picking up overlapping internal calls?
Can't you give the "ringer phone" a different ring tone/tune ?

Gordon

Setting up pick/callgroups really tightly is the way to go - one of our
techs here does that all the time for clients.

PaulH

On Wed, 2007-06-20 at 20:51 +0930, Tom Lanyon wrote:
> Hi list,
> 
> Does anyone have any advice on the following:
> 
> Incoming calls to our office come in on a SIP trunk. Since all our  
> offices/desks are in close proximity, we would like just a single  
> phone to ring when a call comes in instead of ringing every person's  
> phone.
> 
> Currently we've got this working by having all the phones in a  
> callgroup/pickupgroup and incoming calls ring the 'ringer phone'  
> extension, then we can use the *8 to pickup the incoming call from  
> any other phone. The problem though, is that if two people in the  
> office call each other, *8 from a third phone also picks up their  
> call, which is not the desired effect.
> 
> So in essence, I'm asking whether there's a better way to pickup an
> incoming call from our external SIP trunk, whilst its ringing only a  
> specific extension, without picking up overlapping internal calls?
> 
> 
> Regards,
> Tom
> 
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(While my adsl is down, I'm reading old posts.)
Tom Lanyon wrote:
> Hi list,
>
> Does anyone have any advice on the following:
>
> Incoming calls to our office come in on a SIP trunk. Since all our
> offices/desks are in close proximity, we would like just a single
> phone to ring when a call comes in instead of ringing every person's
> phone.
>
> Currently we've got this working by having all the phones in a
> callgroup/pickupgroup and incoming calls ring the 'ringer phone'
> extension, then we can use the *8 to pickup the incoming call from
> any other phone. The problem though, is that if two people in the
> office call each other, *8 from a third phone also picks up their
> call, which is not the desired effect.
Use the application Pickup
exten => 88,1,Pickup(SIP/singleringerphone)

  -= Info about application 'Pickup' =-

[Synopsis]
Directed Call Pickup

[Description]
  Pickup(extension[@context][&extension2 at context...]): This application
can
pickup any ringing channel
that is calling the specified extension. If no context is specified, the 
current
context will be used. If you use the special string "PICKUPMARK" for
the
context parameter, for example
10 at PICKUPMARK, this application tries to find a channel which has defined a 
channel variable with the same content
as "extension".

Leif

>
> So in essence, I'm asking whether there's a better way to pickup an
> incoming call from our external SIP trunk, whilst its ringing only a
> specific extension, without picking up overlapping internal calls?
>
>
> Regards,
> Tom
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users