Hi, Our operator frequently gets requests to transfer a call directly to voicemail in order for the caller to leave a message without disturbing the callee. Basicly, I'm looking for a blindxfer to vm. My first thought was to prepend a digit (eg 7) to the extension but this does not fit well with our dialplan. According to an article on voip-info.org Asterisk@Home appears to implement this as #*XXX. I assume they are using an application map in features.conf but I cannot see a way to pass the required extension to the VoiceMail() application. Can this be done in features.conf? regards, Drew -- Drew Gibson Systems Administrator OANDA Corporation 416-593-6767 x322 www.oanda.com
Leonardo Kamache (Gmail)
2007-Jun-12 08:33 UTC
[asterisk-users] Transfer caller direct to voicemail
Hello Drew; Assuming your extensions is 105 let's see the dialplan: exten => 105,1,Dial(SIP/105,30,Tt) exten => 105,n,Hangup exten => *XXX,1,Answer exten => *XXX,n,VoiceMail(${EXTEN:1}@context) exten => *XXX,n,Hangup I think this should work for what you want. Regards; Leonardo Kamache Rio de Janeiro - Brasil On 6/12/07, Drew Gibson <drew@oanda.com> wrote:> Hi, > > Our operator frequently gets requests to transfer a call directly to > voicemail in order for the caller to leave a message without disturbing > the callee. Basicly, I'm looking for a blindxfer to vm. > > My first thought was to prepend a digit (eg 7) to the extension but this > does not fit well with our dialplan. > > According to an article on voip-info.org Asterisk@Home appears to > implement this as #*XXX. I assume they are using an application map in > features.conf but I cannot see a way to pass the required extension to > the VoiceMail() application. > > Can this be done in features.conf? > > regards, > > Drew > > -- > Drew Gibson > > Systems Administrator > OANDA Corporation > 416-593-6767 x322 > www.oanda.com > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Drew, I've written a tiny patch that duplicates the functionality of a blind transfer but sets a variable (VMXFER) before transferring. The dialplan simply looks for the VMXFER variable, and if found, will direct the call directly to voicemail. This way, instead of making the operators learn they have to push ADDITIONAL digits to complete the transfer, they just use a different # sequence. (I have mine set up as #8<ext> -- 8 for V) Email me directly and I can make up a patch for you (for 1.4 anyway). Wes Baehr> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Drew Gibson > Sent: Tuesday, June 12, 2007 11:15 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: [asterisk-users] Transfer caller direct to voicemail > > Hi, > > Our operator frequently gets requests to transfer a call directly to > voicemail in order for the caller to leave a message without disturbing > the callee. Basicly, I'm looking for a blindxfer to vm. > > My first thought was to prepend a digit (eg 7) to the extension but this > does not fit well with our dialplan. > > According to an article on voip-info.org Asterisk@Home appears to > implement this as #*XXX. I assume they are using an application map in > features.conf but I cannot see a way to pass the required extension to > the VoiceMail() application. > > Can this be done in features.conf? > > regards, > > Drew > > -- > Drew Gibson > > Systems Administrator > OANDA Corporation > 416-593-6767 x322 > www.oanda.com > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users