I used this site (and perhaps a couple other Google returned) as well as the Polycom Admin guide as reference. http://www.voip-info.org/wiki/view/Getting+MWI+on+Polycom+Phones+to+work+wit h+Asterisk 299 is the extension one dials to access their voicemail (with caller ID sending to the correct voicemail). I see the bold on the wiki page telling me to put in my voicemail context, but I'm not sure where they're talking about. Previous to doing this work, the phone said there were two voicemails when there were none. Now it doesn't say there are voicemails when they are there. This is the entry in the sip.conf [rwest200] type=friend secret=abc123 context=rwest host=dynamic mailbox=200@rwest callerid=Rob West <200> username=rwest200 qualify=no port=5060 nat=no dtmfmode=rfc2833 canreinvite=no This is the voicemail.conf [rwest] 200 => 1234,Rob West 201 => 1234,Julia Zeiter 202 => 1234,Larry Sallberg This is the phonex.cfg <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- Per-phone configuration in this file --> <reginfo> <reg reg.1.displayName="200 Rob West" reg.1.address="rwest200" reg.1.label="200" reg.1.auth.userId="rwest200" reg.1.auth.password="abc123"/> </reginfo> <msg msg.bypassInstantMessage="1"> <msg.mwi.1.subscribe="" msg.mwi.1.callBack="299" msg.mwi.1.callBackMode="contact"/> </msg> ----- Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com> http://www.ics-il.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070606/4525da8b/attachment.htm