I am trying to configure a new server for use in a small Call Center.
I want to use realtime queues and agents and after following the
instructions I can get the queue to show up on the system but no agents.
I am using Asterisk 1.4.4 on a CentOS 5 machine.
I have this in extconfig.conf:
queues => mysql,asteriskcdrdb,queue_table
queue_members => mysql,asteriskcdrdb,queue_member_table
I put this into queues.conf:
[general]
realtime_family = queues,queue_members
Here is what I get from queue show:
pbxinsol*CLI> queue show
henkel has 0 calls (max unlimited) in 'ringall' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Agent/1 (Invalid) has taken no calls yet
Agent/2 (Invalid) has taken no calls yet
Agent/3 (Invalid) has taken no calls yet
Agent/4 (Invalid) has taken no calls yet
Agent/5 (Invalid) has taken no calls yet
No Callers
From agent show:
pbxinsol*CLI> agent show
No Agents are configured in agents.conf
What am I missing? This used to work on previous versions of Asterisk.
--
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Carlos Ch?vez Prats
Director de Tecnolog?a
+52-55-91169161 ext 2001
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