Hi guys, I have an IVR configured in my PBX, which callers use to browse thru the list of stores. Once they choose a store, the call gets redirected to that store (obviously using Dial() application). Now, my question is: Each of this calls is logged in the calllog as one entry. How could I configure my dialplan so that that portion of the call, which is in fact just browsing thru the IVR, gets logged as one entry, and that portion of the call, which is an outbound call, as another entry? BR, Alex -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070425/7fb18a38/attachment.htm
Asterisk wrote:> Hi guys, > > > > I have an IVR configured in my PBX, which callers use to browse thru the > list of stores. Once they choose a store, the call gets redirected to > that store (obviously using Dial() application). Now, my question is: > > > > Each of this calls is logged in the calllog as one entry. How could I > configure my dialplan so that that portion of the call, which is in fact > just browsing thru the IVR, gets logged as one entry, and that portion > of the call, which is an outbound call, as another entry?Try, ForkCDR You would have two entries in log. The first line will hold the total times (IVR+Dial) and the second line will hold the length of Dial. -- Suich