asterisk users - Mar 2007 - What is the best phone to get when using a headset?

We currently have the Grandstream GXP-2000 phones which generally work
very well except that we cannot get find a headset which works reliably
with them. Either the sound quality is poor or the other party has
difficulty in hearing us.

We therefore want to get a couple of different phones and headsets for
our customer service people.
What would you recommend as a good phone and headset combination?

Thanks

I like any of the Polycom Soundpoint IP Series phones (IP301, 430, 501,
601, 650) paired with a VXI Tuffset 37 with Quick Disconnect Cord.  IMO
VXI makes the best headsets out there for the money, and they are quite
inexpensive.

You can find more info on VXI at www.vxicorp.com


Cory Andrews

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Gareth
Blades
Sent: Wednesday, March 14, 2007 8:54 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] What is the best phone to get when using a
headset?

We currently have the Grandstream GXP-2000 phones which generally work
very well except that we cannot get find a headset which works reliably
with them. Either the sound quality is poor or the other party has
difficulty in hearing us.

We therefore want to get a couple of different phones and headsets for
our customer service people.
What would you recommend as a good phone and headset combination?

Thanks

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> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Gareth Blades
> Sent: Wednesday, March 14, 2007 7:54 AM
> To: asterisk-users@lists.digium.com
> Subject: [asterisk-users] What is the best phone to get when using a
> headset?
> 
> We currently have the Grandstream GXP-2000 phones which generally work
> very well except that we cannot get find a headset which works
reliably
> with them. Either the sound quality is poor or the other party has
> difficulty in hearing us.
> 
> We therefore want to get a couple of different phones and headsets for
> our customer service people.
> What would you recommend as a good phone and headset combination?
> 
> Thanks
It depends how many you mean by a couple.  If it is really just a
couple, you could just get an FXS card and use plain old analog headsets
on a single pair.  That is probably what I would do, especially if your
customer support staff beats up on equipment.

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB