Jason:
The issue is indeed VoicePulse. Their equipment is not correctly setup
and/or capable to recieve DTMF from many sources, one of those is Sprint
CDMA mobile phones, they claim the issue is Sprint however Sprint is
correctly sending DTMF and every other carrier is able to recieve them.
Best regards,
Andrew Joakimsen
P.S.: Good luck porting VoicePulse numbers, I've just started the headache
myself, everytime I ask why our port requests are rejected they just copy
and paste their TOS which clearly states that there is a porting fee, when I
respond asking what the porting fee is they say something I respond back
they copy paste the TOS I respond asking for what is the fee... yada yada
yada
On 12/15/06, Jason Walker <Jason@jasonsolves.com>
wrote:>
> I have
> 1.2.12.1
> Voicepulse using IAX
>
> I get about 30-40% issues with not having the DTMF tones work.
>
> I have 3 questions
> #1. Voicepulse says they are sending them, Is there some setting I can
> adjust to make sure my end is working?
> #2. I have set the Dialplan to play a sound "Operator" then go to
a SIP
> phone. I would like it to write Caller ID Time .... to a file I can
> read and find out exactly how many people are getting to that point.
> #3. If it is Voicepulses fault. Who else might you suggest for my
> numbers to be ported to and handle my phone calls
>
> Thanks
> Jason
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