Hi everyone -
I have a nicely working system to which I'd like to add popups for
incoming calls. Calls go into a queue, then all extensions ring.
I'd like the agent that answers to call to get the popup on screen.
I'm currently using Flash Operator Panel to get a popup (other
suggestions welcome). Currently, all users get a popup when the call
first goes into the queue which obviously isn't that great....
Where in the dial-plan do I put the code for the popup and specify
only the agent to whom the call is connected?
Thanks
Todd
You can try the M(x) option in Dial(): http://www.voip-info.org/wiki-Asterisk+cmd+Dial It allows you to run a macro (which triggers a popup) only when the called party (agent) answers. On 12/10/06, Todd- Asterisk <thouleasterisk@gleffsecurity.com> wrote:> > Hi everyone - > I have a nicely working system to which I'd like to add popups for > incoming calls. Calls go into a queue, then all extensions ring. > I'd like the agent that answers to call to get the popup on screen. > I'm currently using Flash Operator Panel to get a popup (other > suggestions welcome). Currently, all users get a popup when the call > first goes into the queue which obviously isn't that great.... > Where in the dial-plan do I put the code for the popup and specify > only the agent to whom the call is connected? > Thanks > Todd > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061210/bfbd7886/attachment-0001.htm
Todd- Asterisk a ?crit :> Hi everyone - > I have a nicely working system to which I'd like to add popups for > incoming calls. Calls go into a queue, then all extensions ring. I'd > like the agent that answers to call to get the popup on screen. I'm > currently using Flash Operator Panel to get a popup (other suggestions > welcome). Currently, all users get a popup when the call first goes > into the queue which obviously isn't that great.... Where in the > dial-plan do I put the code for the popup and specify only the agent to > whom the call is connected?Use the URL option of the Queue application, and a softphone that supports URL: MozPhone is my favorite :) Jean-Denis