I am testing asterisk (version 1.2.12.1) on a Dell 1950 server and have this strange problem on music on hold. When I called into a queue using SIP from PSTN line which goes through our cisco gateway (cisco 5300), asterisk will start play music on hold. But this MOH seems at voice activation mode. That is only when I make noice on my end then I can hear music otherwise I will hear silence. I have another asterisk (version 1.2.9.1) running on an older Dell server and MOH works fine for call from PSTN. So my guess is that maybe there is some settings in asterisk cause this problem. Any suggestion about this problem? GG -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061117/01008124/attachment.htm
Hi, Do you have vad disabled in your "dial-peer voice XX voip" dial-peer? What kind of MOH are you using; asterisk native or an external player like mpg123? --basv On Fri, Nov 17, 2006 at 08:41:49AM -0500, gc wrote:> I am testing asterisk (version 1.2.12.1) on a Dell 1950 server and have this strange problem on music on hold. > When I called into a queue using SIP from PSTN line which goes through our cisco gateway (cisco 5300), asterisk will start play music on hold. But this MOH seems at voice activation mode. That is only when I make noice on my end then I can hear music otherwise I will hear silence. I have another asterisk (version 1.2.9.1) running on an older Dell server and MOH works fine for call from PSTN. So my guess is that maybe there is some settings in asterisk cause this problem. > > Any suggestion about this problem? > > GG > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 189 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20061117/3f641e09/attachment.pgp
Its Cisco. Please disable VAD and voice compression in your Cisco equipment. I had exactly the same problem which haunted me for more than a year and I tried everything, asked everyone, and no one could solve the problem, until the service provider told me they had some voice compression feature enabled on their Cisco equipment for bandwidth saving. Once they turned it off and let G711 pass through as is, MoH started to work perfectly fine. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061117/3d6ddc3e/attachment.htm