asterisk users - Nov 2006 - Polycom unable to answer more than 3 calls at a time

Hi List,
I have a Polycom 601 with one side car. It has one sip account on it with 6 line
displays. The receptionist is having a problem where if she has 2-3 calls on the
phone and another comes in when she tries to get it, the phone just wont grab
the call and it just rings. The phone is running Version=3.1.3.0131 and
BootBlock=2.6.0

Thanks.

Dovid
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Hi Dovid -
> I have a Polycom 601 with one side car. It has one sip account on it with 6
> line displays. The receptionist is having a problem where if she has 2-3
> calls on the phone and another comes in when she tries to get it, the phone
> just wont grab the call and it just rings. The phone is running
> Version=3.1.3.0131 and BootBlock=2.6.0
Which sip version are you using (2.0.1, 1.6.x, 1.5.x, 1.4.x)?  What
does your reg line look like in your phone.cfg file?

- Noah