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Curt Shaffer

2006-Oct-23 13:30 UTC

[asterisk-users] Polycom provision errors still! Arg!

I have been struggling over central provisioning for quite some time. I have
eagerly watched each post with like problems but have yet to find a reliable
answer. 

 

I have a Polycom 501 and I am trying to provision from an FTP server, and
just to take any routing out of the issue it is on the same subnet. I am
running the 2.0.1.0291 firmware and 3.2.2 bootrom. I set the IP info on the
phone and point it at the ftp server. It successfully loaded the new
firmware and bootrom but will not provision. Every time it gives me Config
file error: The error is 0x0 after the page that says Processing
Configuration This may take a minute.

 

Here is my ftp log:

 

Mon Oct 23 11:53:18 2006 1 x.x.x.x 339 /home/pcom/0004f2027255.cfg b _ o

r pcom ftp 0 * c

Mon Oct 23 11:53:19 2006 1 x.x.x.x 10240 /home/pcom/sip.ld b _ o r pcom f

tp 0 * i

Mon Oct 23 11:53:19 2006 1 x.x.x.x 0 /home/pcom/x102\x102.cfg b _ o r pco

m ftp 0 * i

Mon Oct 23 11:53:27 2006 6 x.x.x.x 121872 /home/pcom/sip.cfg b _ o r pcom

 ftp 0 * c

Mon Oct 23 11:54:07 2006 1 x.x.x.x 9638 /home/pcom/x102/0004f2027255-boot

.log b _ i r pcom ftp 0 * c

 

Here is the boot log:

 

|---------- Initial log entry ----------

1023201556|so   |4|00|+++ Note that bootrom log times are in GMT +++

1023201556|hw   |4|00|Initial log entry.

1023201556|wdog |4|00|Initial log entry

1023201556|cfg  |4|00|Initial log entry

1023201556|copy |3|00|Initial log entry

1023201556|cdp  |4|00|Initial log entry

1023201556|cdp  |5|00|CDP is DISABLED.

1023201556|cdp  |5|00|802.1Q/VLAN tagging is DISABLED.

1023201556|so   |3|00|Platform: Model=SoundPoint IP 501,
Assembly=2345-11500-040 Rev=A

1023201556|so   |3|00|Platform: Board=2345-11500-040 A

1023201556|so   |3|00|Platform: MAC=0004f2027255, IP=172.16.27.10, Subnet
Mask=255.255.255.224

1023201556|so   |3|00|Platform: BootBlock=2.5.0 (11500_040) 06-Nov-04 08:08

1023201556|so   |3|00|Application, main: Label=BOOT, Version=3.2.2.0019
24-Aug-06 18:05

1023201556|so   |3|00|Application, main: P/N=3150-11069-322

1023201556|app1 |4|00|Initial log entry.

1023201556|app1 |3|00|DNS resolver servers are 'x.x.x.x' x.x.x.x'

1023201556|app1 |3|00|DNS resolver search domain is ''

1023201556|app1 |3|00|Bootline: eim(0,0)bootHost:flash
e=172.16.27.10:ffffffe0 h=172.16.27.6 g=172.16.27.1 u=pcom pw=****
tn=CircaIP

1023201827|app1 |3|00|Time has been set from x.x.x.x (x.x.x.x).

1023201827|so   |3|00|Link status is Net up Speed 100 full Duplex, PC up
Speed 100 full Duplex.

1023201833|cfg  |3|00|Beginning to provision phone

1023201833|copy |3|00|'ftp://pcom:****@172.16.27.6/bootrom.ld' from
'172.16.27.6'

1023201903|cfg  |3|00|Image bootrom.ld has not changed

1023201903|copy |3|00|Download of 'bootrom.ld' succeeded on attempt 1
(addr
1 of 1)

1023201903|cfg  |3|00|Downloaded bootROM is identical to Current version
3.2.2

1023201903|copy |3|00|'ftp://pcom:****@172.16.27.6/0004f2027255.cfg'
from
'172.16.27.6'

1023201939|copy |3|00|Download of '0004f2027255.cfg' succeeded on
attempt 1
(addr 1 of 1)

1023201939|copy |3|00|'ftp://pcom:****@172.16.27.6/sip.ld' from
'172.16.27.6'

1023202009|cfg  |3|00|Image sip.ld has not changed

1023202009|copy |3|00|Download of 'sip.ld' succeeded on attempt 1 (addr
1 of
1)

1023202009|cfg  |3|00|Downloaded application image is identical to current
version

1023202009|cfg  |3|00|Phone successfully provisioned

1023202041|app1 |4|00|Loaded application sip.ld successfully, errors 0x0.

1023202041|app1 |6|00|Uploading boot log, time is MON OCT 23 20:20:42 2006

 

And it repeats this every time. 

 

I can provide the sip.cfg and <mac>.cfg on request. I don't want to
run out
of space for the post.

 

 

Please help! It really can't be this hard.

 

Curt

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Andrew Joakimsen

2006-Oct-23 15:07 UTC

head link

[asterisk-users] Polycom provision errors still! Arg!

What if you just use the default configuration files?

On 10/23/06, Curt Shaffer <cshaffer@gmail.com>
wrote:>
>  I have been struggling over central provisioning for quite some time. I
> have eagerly watched each post with like problems but have yet to find a
> reliable answer.
>
>
>
> I have a Polycom 501 and I am trying to provision from an FTP server, and
> just to take any routing out of the issue it is on the same subnet. I am
> running the 2.0.1.0291 firmware and 3.2.2 bootrom. I set the IP info on
> the phone and point it at the ftp server. It successfully loaded the new
> firmware and bootrom but will not provision. Every time it gives me Config
> file error: The error is 0x0 after the page that says Processing
> Configuration This may take a minute.
>
>
>
> Here is my ftp log:
>
>
>
> Mon Oct 23 11:53:18 2006 1 x.x.x.x 339 /home/pcom/0004f2027255.cfg b _ o
>
> r pcom ftp 0 * c
>
> Mon Oct 23 11:53:19 2006 1 x.x.x.x 10240 /home/pcom/sip.ld b _ o r pcom f
>
> tp 0 * i
>
> Mon Oct 23 11:53:19 2006 1 x.x.x.x 0 /home/pcom/x102\x102.cfg b _ o r pco
>
> m ftp 0 * i
>
> Mon Oct 23 11:53:27 2006 6 x.x.x.x 121872 /home/pcom/sip.cfg b _ o r pcom
>
>  ftp 0 * c
>
> Mon Oct 23 11:54:07 2006 1 x.x.x.x 9638 /home/pcom/x102/0004f2027255-boot
>
> .log b _ i r pcom ftp 0 * c
>
>
>
> Here is the boot log:
>
>
>
> |---------- Initial log entry ----------
>
> 1023201556|so   |4|00|+++ Note that bootrom log times are in GMT +++
>
> 1023201556|hw   |4|00|Initial log entry.
>
> 1023201556|wdog |4|00|Initial log entry
>
> 1023201556|cfg  |4|00|Initial log entry
>
> 1023201556|copy |3|00|Initial log entry
>
> 1023201556|cdp  |4|00|Initial log entry
>
> 1023201556|cdp  |5|00|CDP is DISABLED.
>
> 1023201556|cdp  |5|00|802.1Q/VLAN tagging is DISABLED.
>
> 1023201556|so   |3|00|Platform: Model=SoundPoint IP 501,
> Assembly=2345-11500-040 Rev=A
>
> 1023201556|so   |3|00|Platform: Board=2345-11500-040 A
>
> 1023201556|so   |3|00|Platform: MAC=0004f2027255, IP=172.16.27.10, Subnet
> Mask=255.255.255.224
>
> 1023201556|so   |3|00|Platform: BootBlock=2.5.0 (11500_040) 06-Nov-04
> 08:08
>
> 1023201556|so   |3|00|Application, main: Label=BOOT,
Version=3.2.2.001924-Aug-06 18:05
>
> 1023201556|so   |3|00|Application, main: P/N=3150-11069-322
>
> 1023201556|app1 |4|00|Initial log entry.
>
> 1023201556|app1 |3|00|DNS resolver servers are 'x.x.x.x'
x.x.x.x'
>
> 1023201556|app1 |3|00|DNS resolver search domain is ''
>
> 1023201556|app1 |3|00|Bootline: eim(0,0)bootHost:flash e>
172.16.27.10:ffffffe0 h=172.16.27.6 g=172.16.27.1 u=pcom pw=****
> tn=CircaIP
>
> 1023201827|app1 |3|00|Time has been set from x.x.x.x (x.x.x.x).
>
> 1023201827|so   |3|00|Link status is Net up Speed 100 full Duplex, PC up
> Speed 100 full Duplex.
>
> 1023201833|cfg  |3|00|Beginning to provision phone
>
> 1023201833|copy |3|00|'ftp://pcom:****@172.16.27.6/bootrom.ld' from
'
> 172.16.27.6'
>
> 1023201903|cfg  |3|00|Image bootrom.ld has not changed
>
> 1023201903|copy |3|00|Download of 'bootrom.ld' succeeded on attempt
1
> (addr 1 of 1)
>
> 1023201903|cfg  |3|00|Downloaded bootROM is identical to Current version
> 3.2.2
>
> 1023201903|copy
|3|00|'ftp://pcom:****@172.16.27.6/0004f2027255.cfg' from
> '172.16.27.6'
>
> 1023201939|copy |3|00|Download of '0004f2027255.cfg' succeeded on
attempt
> 1 (addr 1 of 1)
>
> 1023201939|copy |3|00|'ftp://pcom:****@172.16.27.6/sip.ld' from
'
> 172.16.27.6'
>
> 1023202009|cfg  |3|00|Image sip.ld has not changed
>
> 1023202009|copy |3|00|Download of 'sip.ld' succeeded on attempt 1
(addr 1
> of 1)
>
> 1023202009|cfg  |3|00|Downloaded application image is identical to current
> version
>
> 1023202009|cfg  |3|00|Phone successfully provisioned
>
> 1023202041|app1 |4|00|Loaded application sip.ld successfully, errors 0x0.
>
> 1023202041|app1 |6|00|Uploading boot log, time is MON OCT 23 20:20:42 2006
>
>
>
> And it repeats this every time.
>
>
>
> I can provide the sip.cfg and <mac>.cfg on request. I don't want
to run
> out of space for the post.
>
>
>
>
>
> Please help! It really can't be this hard.
>
>
>
> Curt
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
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