Hi, Does anyone know how to do a re-map of a key on the Polycom to make it dial a number. I know how to remap a key to a certain function, but I don't know how to make it dial a number. I'm wanting to re-map the "Service" key to dial *8 for a group pickup. Any help is greatly appreciated. Thanks! --Shawn -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060911/bf24af20/attachment.htm
How do you remap the "Services" key? On 9/11/06, Shawn Kelley <shawn@accenttek.com> wrote:> > Hi, > > Does anyone know how to do a re-map of a key on the Polycom to make it > dial a number. > > I know how to remap a key to a certain function, but I don't know how to > make it dial a number. > > I'm wanting to re-map the "Service" key to dial *8 for a group pickup. > > > > Any help is greatly appreciated. > > > > Thanks! > > --Shawn > > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > >-- -m+b -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060911/7d467c48/attachment.htm
I'm pretty sure you can't do that. You can map a key to perform a single function, such as perform the operation of another key, or dial a SINGLE digit, but you can't make it dial a series of digits. Doug. -----Original Message----- From: Matt Birmingham [mailto:mattbirmingham@gmail.com] Sent: Mon 9/11/2006 5:26 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [asterisk-users] Polycom Soundpoint Key Remap How do you remap the "Services" key? On 9/11/06, Shawn Kelley <shawn@accenttek.com> wrote: Hi, Does anyone know how to do a re-map of a key on the Polycom to make it dial a number. I know how to remap a key to a certain function, but I don't know how to make it dial a number. I'm wanting to re-map the "Service" key to dial *8 for a group pickup. Any help is greatly appreciated. Thanks! --Shawn _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- -m+b
Shawn Kelley wrote:> > Hi, > > Does anyone know how to do a re-map of a key on the Polycom to make it > dial a number. > > I know how to remap a key to a certain function, but I don?t know how > to make it dial a number. > > I?m wanting to re-map the ?Service? key to dial *8 for a group pickup. > > Any help is greatly appreciated. > > Thanks! > > --Shawn >AFAIK, you will need to tell it save a speed dial for *8, and then map the key to dial the speed dial number that you saved it as. Hope this helps. Regards, Adam
> -----Original Message----- > From: Adam Goryachev [mailto:mailinglists@websitemanagers.com.au] > Sent: Tuesday, September 12, 2006 6:55 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Polycom Soundpoint Key Remap > > > Shawn Kelley wrote: > > > > Hi, > > > > Does anyone know how to do a re-map of a key on the Polycom > to make it > > dial a number. > > > > I know how to remap a key to a certain function, but I > don?t know how > > to make it dial a number. > > > > I?m wanting to re-map the ?Service? key to dial *8 for a > group pickup. > > > > Any help is greatly appreciated. > > > > Thanks! > > > > --Shawn > > > AFAIK, you will need to tell it save a speed dial for *8, and > then map > the key to dial the speed dial number that you saved it as.Except... if you want to send DTMF digits during a call. We wanted to map the transfer key on the Polycom to send #2 for an Asterisk assisted tranfers, as transfering in Queues is known to completey destroy Asterisk Queues until a restart. Programming the Transfer to to send a speed dial (of #2) would generate a new call to an extension, #2. Doug.
I'm told by Adam below that I can use a Speed Dial to accomplish this. However, I don't know how to map a speed dial to the key. I know the syntax for mapping a function to it ( <IP_500 key.IP_500.31.function.prim="BuddyStatus"/> ) However, I don't know how to do a speed dial. Any one out there know? Thanks! --Shawn Shawn Kelley wrote:> > Hi, > > Does anyone know how to do a re-map of a key on the Polycom to make it > dial a number. > > I know how to remap a key to a certain function, but I don't know how > to make it dial a number. > > I'm wanting to re-map the "Service" key to dial *8 for a group pickup. > > Any help is greatly appreciated. > > Thanks! > > --Shawn >AFAIK, you will need to tell it save a speed dial for *8, and then map the key to dial the speed dial number that you saved it as. Hope this helps. Regards, Adam -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060912/80acdf83/attachment.htm
The docs for 1.6.6, 1.6.7 and 2.0.1 say you can do it, and I did it yesterday on 2.0.1> -----Original Message----- > From: Noah Miller [mailto:noahisaacmiller@gmail.com] > Sent: Tuesday, September 12, 2006 1:41 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Polycom Soundpoint Key Remap > > > Hi Shawn - > > Unfortunately, on a Polycom, you can no longer remap a speed dial to a > key. You can set extra line appearances to be speed dials (I can show > you that, if you want), but none of the other keys. This feature used > to be available, but was quietly removed as of 1.5.x. If you want to > revert to 1.4.1 you can do it with the subpoint feature (I can show > you that, too), but 1.4.1 has other serious limitations. > > - Noah > > > > On 9/12/06, Shawn Kelley <shawn@accenttek.com> wrote: > > > > > > I'm told by Adam below that I can use a Speed Dial to > accomplish this. > > However, I don't know how to map a speed dial to the key. > > I know the syntax for mapping a function to it ( <IP_500 > > key.IP_500.31.function.prim="BuddyStatus"/> ) > > However, I don't know how to do a speed dial. > > > > Any one out there know? > > > > Thanks! > > --Shawn > > > > > > > > Shawn Kelley wrote: > > > > > > Hi, > > > > > > Does anyone know how to do a re-map of a key on the > Polycom to make it > > > dial a number. > > > > > > I know how to remap a key to a certain function, but I > don't know how > > > to make it dial a number. > > > > > > I'm wanting to re-map the "Service" key to dial *8 for a > group pickup. > > > > > > Any help is greatly appreciated. > > > > > > Thanks! > > > > > > --Shawn > > > > > AFAIK, you will need to tell it save a speed dial for *8, > and then map > > the key to dial the speed dial number that you saved it as. > > > > Hope this helps. > > > > Regards, > > Adam > > > > > > > > _______________________________________________ > > --Bandwidth and Colocation provided by Easynews.com -- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Did you ever try to get it working on any 1.6.x releases? I hacked at it a bit and it didn't seem to be working, though I could have been doing something wrong. I was, after all, reading the manual... ;) I'm glad to hear someone successfully doing it, as it's something I've wanted to play with for awhile now. - Brad -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Douglas Garstang Sent: Tuesday, September 12, 2006 4:36 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [asterisk-users] Polycom Soundpoint Key Remap The docs for 1.6.6, 1.6.7 and 2.0.1 say you can do it, and I did it yesterday on 2.0.1> -----Original Message----- > From: Noah Miller [mailto:noahisaacmiller@gmail.com] > Sent: Tuesday, September 12, 2006 1:41 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Polycom Soundpoint Key Remap > > > Hi Shawn - > > Unfortunately, on a Polycom, you can no longer remap a speed dial to a> key. You can set extra line appearances to be speed dials (I can show> you that, if you want), but none of the other keys. This feature used> to be available, but was quietly removed as of 1.5.x. If you want to > revert to 1.4.1 you can do it with the subpoint feature (I can show > you that, too), but 1.4.1 has other serious limitations. > > - Noah > > > > On 9/12/06, Shawn Kelley <shawn@accenttek.com> wrote: > > > > > > I'm told by Adam below that I can use a Speed Dial to > accomplish this. > > However, I don't know how to map a speed dial to the key. > > I know the syntax for mapping a function to it ( <IP_500 > > key.IP_500.31.function.prim="BuddyStatus"/> ) However, I don't know > > how to do a speed dial. > > > > Any one out there know? > > > > Thanks! > > --Shawn > > > > > > > > Shawn Kelley wrote: > > > > > > Hi, > > > > > > Does anyone know how to do a re-map of a key on the > Polycom to make it > > > dial a number. > > > > > > I know how to remap a key to a certain function, but I > don't know how > > > to make it dial a number. > > > > > > I'm wanting to re-map the "Service" key to dial *8 for a > group pickup. > > > > > > Any help is greatly appreciated. > > > > > > Thanks! > > > > > > --Shawn > > > > > AFAIK, you will need to tell it save a speed dial for *8, > and then map > > the key to dial the speed dial number that you saved it as. > > > > Hope this helps. > > > > Regards, > > Adam > > > > > > > > _______________________________________________ > > --Bandwidth and Colocation provided by Easynews.com -- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >_______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The contents of this e-mail are intended for the named addressee only. It contains information that may be confidential. Unless you are the named addressee or an authorized designee, you may not copy or use it, or disclose it to anyone else. If you received it in error please notify us immediately and then destroy it.