asterisk users - Jun 2006 - Comedian Mail not deleting .txt file

I have had two users on two separate systems indicate that they could
"not hear a new message"

When I investigate I find that the user has marked a message for
deletion. The .WAV .wav and gsm files are gone but the .txt file remains
thus giving asterisk and the user the impression that a new message
exists when it does not.

Has anyone else encountered this issue?  Is there a fix?

Regards,
Edward

I too have seen this happen on two occassions.   Said there was a 93
second message (when I logged into the web interface).. commedian mail
said there was a message, but there was nothing.

1.2.7

On 6/15/06, Edward de Zeeuw <edward.dezeeuw@landlordit.com>
wrote:
> I have had two users on two separate systems indicate that they could
> "not hear a new message"
>
> When I investigate I find that the user has marked a message for
> deletion. The .WAV .wav and gsm files are gone but the .txt file remains
> thus giving asterisk and the user the impression that a new message
> exists when it does not.
>
> Has anyone else encountered this issue?  Is there a fix?
>
> Regards,
> Edward
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Hi,

Just a little question about agents and queues,

I created different types of queues and I log agents using the manager 
api ( agentcallbacklogin )
with a context depending on the queue they are logged.

1) Is there a way to get the agent id asterisk is calling in the context 
I specified using agentcallbacklogin ?

2) How can I know in this context the UNIQUEID of the caller ? as I need 
to tell to the agents some vars about the client they are answering...


Thanks in advance for your help !

Edward de Zeeuw wrote:
> I have had two users on two separate systems indicate that they could
> "not hear a new message"
>
> When I investigate I find that the user has marked a message for
> deletion. The .WAV .wav and gsm files are gone but the .txt file remains
>
>   
Had this happen today.

Asterisk 1.2.8

Doug


-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

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Edward de Zeeuw wrote:
> I have had two users on two separate systems indicate that they could
> "not hear a new message"
> 
> When I investigate I find that the user has marked a message for
> deletion. The .WAV .wav and gsm files are gone but the .txt file remains
> thus giving asterisk and the user the impression that a new message
> exists when it does not.
> 
> Has anyone else encountered this issue?  Is there a fix?
> 
According to the changelog, it's been fixed in 1.2.9 and above.  I had
the same thing happening and the newer release has fixed the problem.
It only happens if you allow the caller to review their message so if
you don't want to upgrade right away you can disable the message review
option.  1.2.9 also has a message resequencing fix that caused problems
when messages were deleted.

So far 1.2.9 voicemail seems quite stable for me.

Andrew
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Matt wrote:
> I too have seen this happen on two occassions.   Said there was a 93
> second message (when I logged into the web interface).. commedian mail
> said there was a message, but there was nothing.
>
> 1.2.7
See the following:

http://bugs.digium.com/view.php?id=7125

Fixed in 1.2.9.

Steve

Thank-you to all who responded.
Regards,
Edward de Zeeuw

Steven Ringwald wrote:
> Matt wrote:
>> I too have seen this happen on two occassions.   Said there was a 93
>> second message (when I logged into the web interface).. commedian mail
>> said there was a message, but there was nothing.
>>
>> 1.2.7
>
> See the following:
>
> http://bugs.digium.com/view.php?id=7125
>
> Fixed in 1.2.9.
>
> Steve
>
>
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users