Hi, I'm using Asterisk and a TE110P E1 PRI in Chile. When I call to a disconnected number or any not operational number, the telco sends the Hangupcause disconnection code and an audio message notifying the disconnection cause to the user. Asterisk does not allow the user to hear the audio message form the telco, instead it cuts the call. Any other legacies PRI PBX I've tested allow the user to hear the audio message from the telco. A few months ago I was dealing with this problem (making the user hear the disconnection cause message from the telco) and someone suggested using the Hangupcause code (http://lists.digium.com/pipermail/asterisk-users/2005-December/133374.html) , and it solved the problem momentarily. Now, when I call to a not operational number, depending on the Hangupcause variable, Asterisk plays an internal audio message notifying the user about the disconnection cause, but my client is not satisfied with that, he expect to hear the real audio messager form the telco. I would like to know if somebody solved this issue letting the user hear the real disconnection cause message form the telco. Thank you! Javier Ergas CEO Pibix.cl -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060404/b0879e6e/attachment.htm
Peeramate @ SIPPhone Thailand
2006-Apr-04 05:51 UTC
[Asterisk-Users] Hangupcause is not enough on PRI
Do not send me any more Best Regards, Mr.Peeramate Rochanasmita Project Manager/General Manager SIPphone (Thailand) Co., Ltd. 644/19 Moo 1 Klong Kum, Bung Kum Bangkok Thailand 10230 SIP No.100888 SIP Call Center No.888 Tel. +66 2690 3999 Fax. +66 2690 3535 Mobile. +66 1423 1423 Email : <mailto:peeramate@sipphone.co.th> peeramate@sipphone.co.th MSN : <mailto:lupang_bkk@hotmail.com> lupang_bkk@hotmail.com Website : <http://www.sipphone.co.th/> www.sipphone.co.th _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Pibix Sent: Tuesday, April 04, 2006 7:48 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Hangupcause is not enough on PRI Hi, I'm using Asterisk and a TE110P E1 PRI in Chile. When I call to a disconnected number or any not operational number, the telco sends the Hangupcause disconnection code and an audio message notifying the disconnection cause to the user. Asterisk does not allow the user to hear the audio message form the telco, instead it cuts the call. Any other legacies PRI PBX I've tested allow the user to hear the audio message from the telco. A few months ago I was dealing with this problem (making the user hear the disconnection cause message from the telco) and someone suggested using the Hangupcause code (http://lists.digium.com/pipermail/asterisk-users/2005-December/133374.html) , and it solved the problem momentarily. Now, when I call to a not operational number, depending on the Hangupcause variable, Asterisk plays an internal audio message notifying the user about the disconnection cause, but my client is not satisfied with that, he expect to hear the real audio messager form the telco. I would like to know if somebody solved this issue letting the user hear the real disconnection cause message form the telco. Thank you! Javier Ergas CEO Pibix.cl -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060404/7e004027/attachment.htm
On Tuesday 04 April 2006 08:47, Pibix wrote:> Asterisk does not allow the user to hear the audio message form the telco, > instead it cuts the call. Any other legacies PRI PBX I've tested allow the > user to hear the audio message from the telco.Can we see a pri debug trace for a call that does this? I think this might be more of a signaling issue, as my T1 PRI (Bell Canada) does not do this at all. Asterisk doesn't disconnect the call until it encounters something that issues a Hangup(), or the telco sends the DISCONNECT message. -A.
Interesting about your tellco. A the tellco I have dealt with sent the DISCONNECT message when a non-operational number is called. The usual messages will come in the this order 1. proceeding 2. one or more progressing 3. disconnect with the cause value(if number is non-operational, or the network or destination is busy) On the other hand, upon receiving disconnect from tellco, Asterisk does not really need to disconnect right away if listening to the telco message is desired. (there might be a switch you can set for this). -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Andrew Kohlsmith Sent: Tuesday, April 04, 2006 9:08 AM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Hangupcause is not enough on PRI On Tuesday 04 April 2006 08:47, Pibix wrote:> Asterisk does not allow the user to hear the audio message form the > telco, instead it cuts the call. Any other legacies PRI PBX I've > tested allow the user to hear the audio message from the telco.Can we see a pri debug trace for a call that does this? I think this might be more of a signaling issue, as my T1 PRI (Bell Canada) does not do this at all. Asterisk doesn't disconnect the call until it encounters something that issues a Hangup(), or the telco sends the DISCONNECT message. -A. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Mojo with Horan & Company, LLC
2006-Apr-04 16:21 UTC
[Asterisk-Users] Hangupcause is not enough on PRI
Record the telco's message and play it as your own :P Pibix wrote:> Hi, > > > > I?m using Asterisk and a TE110P E1 PRI in Chile. > > When I call to a disconnected number or any not operational number, the > telco sends the Hangupcause disconnection code and an audio message > notifying the disconnection cause to the user. > > Asterisk does not allow the user to hear the audio message form the > telco, instead it cuts the call. Any other legacies PRI PBX I?ve tested > allow the user to hear the audio message from the telco. > > A few months ago I was dealing with this problem (making the user hear > the disconnection cause message from the telco) and someone suggested > using the Hangupcause code > (http://lists.digium.com/pipermail/asterisk-users/2005-December/133374.html), > and it solved the problem momentarily. Now, when I call to a not > operational number, depending on the Hangupcause variable, Asterisk > plays an internal audio message notifying the user about the > disconnection cause, but my client is not satisfied with that, he expect > to hear the real audio messager form the telco. > > > > I would like to know if somebody solved this issue letting the user hear > the real disconnection cause message form the telco. > > > > Thank you! > > > > Javier Ergas > > CEO > > Pibix.cl > > > > > > > > > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Mojo <mojo@horanappraisals.com> Office Manger, Horan & Company, LLC (907) 747-6666 x112
Tomislav Parčina
2006-Apr-06 01:36 UTC
[Asterisk-Users] Re: Hangupcause is not enough on PRI
In article <20060404124728.CD2FBC830@lists.digium.com>, asterisk@pibix.cl says...> Hi, > > I'm using Asterisk and a TE110P E1 PRI in Chile. > > When I call to a disconnected number or any not operational number, the > telco sends the Hangupcause disconnection code and an audio message > notifying the disconnection cause to the user. > > Asterisk does not allow the user to hear the audio message form the telco, > instead it cuts the call. Any other legacies PRI PBX I've tested allow the > user to hear the audio message from the telco. > > A few months ago I was dealing with this problem (making the user hear the > disconnection cause message from the telco) and someone suggested using the > Hangupcause code > (http://lists.digium.com/pipermail/asterisk-users/2005-December/133374.html) > , and it solved the problem momentarily. Now, when I call to a not > operational number, depending on the Hangupcause variable, Asterisk plays an > internal audio message notifying the user about the disconnection cause, but > my client is not satisfied with that, he expect to hear the real audio > messager form the telco. > > > > I would like to know if somebody solved this issue letting the user hear the > real disconnection cause message form the telco.Hi Javier! I have a same problem in Croatia with Optima provider. Please, if you find the solution, mail it to the group. -- Tomislav Parcina tparcina#lama.hr