Hi Folks I have had a look through the Features list, and I see that the system does support an auto attendant, however is it possible to have say 5 telephone numbers that a person would dial and have 5 different messages I.e Dial 555-1121 and you get a message for companyA call centre Dial 555-1131 and you get a message for companyB call centre Dial 555-1141 and you get a message for companyC call centre etc. etc. Once you have listened to the message welcome to blah blah your call is important etc etc. you are put through to an operator If you need any clarification please let me know Thanks Lyndon -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060404/955fab97/attachment.htm
In article <C058098A.EADE%lyndonl@mexcom.co.za>, lyndonl@mexcom.co.za says...> Hi Folks > > I have had a look through the Features list, and I see that the system does > support an auto attendant, however is it possible to have say 5 telephone > numbers that a person would dial and have 5 different messagesYes, it's possible. I have done it. Do it like this. [pstn_incoming] exten => 101,1,Goto(autoatt101,s,1) exten => 102,1,Goto(autoatt102,s,1) exten => 103,1,Goto(autoatt103,s,1) And then in contexts autoatt101, autoatt102, autoatt103 put your AA. -- Tomislav Parcina tparcina#lama.hr
--- Lyndon Labuschagne <lyndonl@mexcom.co.za> wrote:> Hi Folks > > I have had a look through the Features list, and I > see that the system does > support an auto attendant, however is it possible to > have say 5 telephone > numbers that a person would dial and have 5 > different messages > > I.e > > Dial 555-1121 and you get a message for companyA > call centre > Dial 555-1131 and you get a message for companyB > call centre > Dial 555-1141 and you get a message for companyC > call centre etc. etc. > > Once you have listened to the message welcome to > blah blah your call is > important etc etc. you are put through to an > operator > > If you need any clarification please let me know > > Thanks > LyndonYes you can. Have a look at the wiki. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
On 4/4/06, Lyndon Labuschagne <lyndonl@mexcom.co.za> wrote:> Hi Folks > > I have had a look through the Features list, and I see that the system does > support an auto attendant, however is it possible to have say 5 telephone > numbers that a person would dial and have 5 different messages > > I.e > > Dial 555-1121 and you get a message for companyA call centre > Dial 555-1131 and you get a message for companyB call centre > Dial 555-1141 and you get a message for companyC call centre etc. etc. > > Once you have listened to the message welcome to blah blah your call is > important etc etc. you are put through to an operator > > If you need any clarification please let me know > > Thanks > Lyndon >Lyndon, This is actually pretty easy. You can make a context for each company [companya] s,1,Playback(test) Then, just match the inbound DNIS [general] 5705551212,s,1 GOTO(companya) That syntax isn't exactly right, but that is the general idea.