asterisk users - Mar 2006 - multiple auto attendants

Hi

  I was given the task to try and build a VOIP solution to an office 
building with multiple tenants in all sizes and shapes. Some of them 
will require auto attendants and some will simply want direct lines to 
their phones.
The question I have is: Can asterisk be configured to handle multiple 
auto attendants?





TIA
Paolo

Sure!

In fact, there's a nice GUI for setting up all this, called Phonecall.
Check it out in http://www.vecsector.com/phonecall/

You can do it all by your hands as well. :)

[]'s
MM

 -----Original Message-----
From:   Paolo Supino <paolo@actcom.net.il>
To:     Asterisk Users Mailing List - Non-Commercial Discussion
<asterisk-users@lists.digium.com>
Cc:     
Sent:  Thu, 30 Mar 2006 17:03:15 -0500
Delivered:  Thu,  30 Mar 2006 19:01:02 
Subject:[Asterisk-Users] multiple auto attendants

Hi

  I was given the task to try and build a VOIP solution to an office 
building with multiple tenants in all sizes and shapes. Some of them 
will require auto attendants and some will simply want direct lines to 
their phones.
The question I have is: Can asterisk be configured to handle multiple 
auto attendants?





TIA
Paolo

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-- 
Melcon Moraes <melcon.moraes@terra.com.br>

Assuming your definition of 'auto attendant' is the same as my own, then
you betcha!

If I were building such a beast, I would use a different context for
each tenant that wanted a customized IVR and a public/generic one for
everyone else.  You could use DID to route the incoming calls to the
proper context.  I would suggest that the public one run into a
tenant-wide directory with voicemail.

Or maybe I wouldn't.  That doesn't seem very customer friendly.  You
will want to get all the requirements of this project lined out before
you begin, as there are a lot of options here.  You could conceivably
waste a lot of time...

Still, Asterisk can easily handle this for you.


Good luck,

Bob McDowell

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Paolo
Supino
Sent: Thursday, March 30, 2006 4:03 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] multiple auto attendants

Hi

  I was given the task to try and build a VOIP solution to an office
building with multiple tenants in all sizes and shapes. Some of them
will require auto attendants and some will simply want direct lines to
their phones.
The question I have is: Can asterisk be configured to handle multiple
auto attendants?





TIA
Paolo

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To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users





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