I may be mistaken (the first time) but I thought someone once told me it was possible to set the volume on a per phone basis. All users have 7960's running 7.4 or 7.5; server running 1.2.5; & one tdm04b. Is this indeed possible?, and, if so, would someone be so generous as to point me at a URL. Thanks very much. Cheers. Jason SJOBECK