When agent tries to transfer a phone call (*2 - att transfer) he hangs up. Why? When a phone call isn't from queue then att transfer works fine. In features conf I have *1 for recording, *2 for att transfer and #1 for blind. In queue blind transfer works. For disconnect I have #0. I guess that * is somewhere defined as for hang-up the call, but where? I can't find it anywhere. Any help would be appreciate. This is debug from console. Feb 14 08:27:08 DEBUG[13349]: chan_sip.c:2969 sip_rtp_read: * Detected inband DTMF '*' Feb 14 08:27:08 DEBUG[13349]: channel.c:3253 ast_generic_bridge: Didn't get a frame from channel: Agent/401 Feb 14 08:27:08 DEBUG[13349]: channel.c:3525 ast_channel_bridge: Bridge stops bridging channels SIP/211-5396 and Agent/401 Feb 14 08:27:08 DEBUG[13349]: chan_agent.c:760 agent_hangup: Hangup called for state Up -- Tomislav Parcina tparcina#lama.hr
You'll have to use uattended transfers for CCs. l. In data Tue, 14 Feb 2006 09:37:24 +0100, Tomislav Par?ina <tparcina@lama.hr> ha scritto:> When agent tries to transfer a phone call (*2 - att transfer) he hangs > up. Why? When a phone call isn't from queue then att transfer works fine. > > In features conf I have *1 for recording, *2 for att transfer and #1 for > blind. In queue blind transfer works. For disconnect I have #0. > > I guess that * is somewhere defined as for hang-up the call, but where? > I can't find it anywhere. Any help would be appreciate. > > > This is debug from console. > > Feb 14 08:27:08 DEBUG[13349]: chan_sip.c:2969 sip_rtp_read: * Detected > inband DTMF '*' > Feb 14 08:27:08 DEBUG[13349]: channel.c:3253 ast_generic_bridge: Didn't > get a frame from channel: Agent/401 > Feb 14 08:27:08 DEBUG[13349]: channel.c:3525 ast_channel_bridge: Bridge > stops bridging channels SIP/211-5396 and Agent/401 > Feb 14 08:27:08 DEBUG[13349]: chan_agent.c:760 agent_hangup: Hangup > called for state Up > > > -- > Tomislav Parcina > tparcina#lama.hr > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Assum est, versa et manduca.
> When agent tries to transfer a phone call (*2 - att transfer) he hangs up. Why? When a phone call isn't from queue then att transfer works fine. > > In features conf I have *1 for recording, *2 for att transfer and #1 for blind. In queue blind transfer works. For disconnect I have #0. > > I guess that * is somewhere defined as for hang-up the call, but where? I can't find it anywhere. Any help would be appreciate.Check you dial string, if it contains an "h" it will do that. From http://www.voip-info.org/wiki-Asterisk+cmd+Dial : # h: Allow the callee to hang up by dialing * hth
In article <1139962579.20934.21.camel@localhost.localdomain>, pdhales@optusnet.com.au says...> I think it's a bit of a known fault - the attended transfer function > does not work from the queue system. It would be nice if it did, though.Hi Paul! Is there any explanation about this? Is that something that will change? -- Tomislav Parcina name.surname@email.t-com.hr
In article <op.s4yjxvotuxa8ts@smtp.ngi.it>, lenz-ml@oinko.net says...> > You'll have to use uattended transfers for CCs. > l.I have read Paul's mail. Is this bug or feature? -- Tomislav Parcina name.surname@email.t-com.hr
In article <00bc01c6369a$b1dde290$6401a8c0@adairs.com.au>, pdhales@optusnet.com.au says...> But using the native transfer on the phone causes the system to think the > agent is still on the call....Yes, and I have desabled that options on my phones. Sometimes I have delay if I use transfer or three way calling on Cisco phones. Anyway, that is why I have PBX, to make all this options avaible on it, not on the phone. -- Tomislav Parcina name.surname@email.t-com.hr