Couldn't find this anyplace so here's the magic trick: If you want to get a phone number to ring in 2 places or multiple places, set up a ring group with all the extensions that you want to ring. Then in "Inbound Routing", "Set Destination" should point to the new ring group. Now, if after confirming the changes, and restarting Asterisk, the phones don't ring, try the following For each extension, set: qualify = yes then confirm the changes, restart Asterisk, reboot the SIP boxes (or SIP phones), Check to see if it works. If not, perhaps restart Asterisk again (restart when convenient) HTH