asterisk users - Aug 2005 - Low handset microphone volume with Sipura SPA-841

I have just bought several Sipura SPA-841 SIP phones, and after some testing I 
have found out that the volume received by other parties when calling using 
the handset is very low. I've been able to reproduce this problem in the 3 
phones I've tested so far. I've tried tweaking several configuration
options
but nothing I has helped so far.

Has anybody else experienced this problem? There are only two holes for the 
microphone in the handset and they are really small. I was thinking that 
myabe this is the cause. Any thoughts?


-- 
Juan Jose Comellas
(juanjo@comellas.com.ar)

I have not experienced that problem, but earlier firmware resulted in an 
unusable speakerphone.
Check if you have the latest firmware, then ask Sipura support for help.
The one time I E-mailed them they were quite responsive.

the 841 still has a worthless display though, doesn't it?
Lack of backlightimg and too small isn't going to be fixed by a firmware 
change!

John Novack


Juan Jose Comellas wrote:
>I have just bought several Sipura SPA-841 SIP phones, and after some testing
I
>have found out that the volume received by other parties when calling using 
>the handset is very low. I've been able to reproduce this problem in the
3
>phones I've tested so far. I've tried tweaking several configuration
options
>but nothing I has helped so far.
>
>Has anybody else experienced this problem? There are only two holes for the 
>microphone in the handset and they are really small. I was thinking that 
>myabe this is the cause. Any thoughts?
>
>
>  
>

In Admin/Advanced have you tried the "Handset Input Gain:" settings?
Rob

On 8/28/05, Juan Jose Comellas <juanjo@comellas.com.ar>
wrote:
> I have just bought several Sipura SPA-841 SIP phones, and after some
testing I
> have found out that the volume received by other parties when calling using
> the handset is very low. I've been able to reproduce this problem in
the 3
> phones I've tested so far. I've tried tweaking several
configuration options
> but nothing I has helped so far.
> 
> Has anybody else experienced this problem? There are only two holes for the
> microphone in the handset and they are really small. I was thinking that
> myabe this is the cause. Any thoughts?
> 
> 
> --
> Juan Jose Comellas
> (juanjo@comellas.com.ar)
> 
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Just in case somebody else has this problem, it seems that there is a bug in 
the 3.1.3a version of firmware of the Sipura SPA-841. Updating to the 3.1.4a 
version of the firmware solved the problem.


On Sun August 28 2005 01:55, Juan Jose Comellas wrote:
> I have just bought several Sipura SPA-841 SIP phones, and after some
> testing I have found out that the volume received by other parties when
> calling using the handset is very low. I've been able to reproduce this
> problem in the 3 phones I've tested so far. I've tried tweaking
several
> configuration options but nothing I has helped so far.
>
> Has anybody else experienced this problem? There are only two holes for the
> microphone in the handset and they are really small. I was thinking that
> myabe this is the cause. Any thoughts?
-- 
Juan Jose Comellas
(juanjo@comellas.com.ar)