asterisk users - Aug 2005 - User in two queues receive two calls at once

Hi all,

I have several queues defined in Asterisk, but when I put a user in two
queues, the user (can) get two calls at once. (One from each queue).

Right now, I configured some phones to only accept one call at once, but
that has the side-effect, that also direct calls won't come through.

Is there some configuration option to make sure that if a user has an
open call from a queue, that he/she will not get a call from that- or
another queue (until the call from the first queue is finished) ?

I have thought of dynamically removing the user from all queues when
he/she receives an incoming queue-call, but wouldn't prefer that route..

thanks,

Leon de Rooij
leon@scarlet-internet.nl

Register with two different accounts from the same phone. One for Queue
Calls, and one for direct calls.


Greetz,

Zoa.



---
Asterisk tutorials: http://www.asteriskguru.com
---

Leon de Rooij wrote:
>Hi all,
>
>I have several queues defined in Asterisk, but when I put a user in two
>queues, the user (can) get two calls at once. (One from each queue).
>
>Right now, I configured some phones to only accept one call at once, but
>that has the side-effect, that also direct calls won't come through.
>
>Is there some configuration option to make sure that if a user has an
>open call from a queue, that he/she will not get a call from that- or
>another queue (until the call from the first queue is finished) ?
>
>I have thought of dynamically removing the user from all queues when
>he/she receives an incoming queue-call, but wouldn't prefer that route..
>
>thanks,
>
>Leon de Rooij
>leon@scarlet-internet.nl
>
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