My 7960's seem to be stuck requesting CTLSEP00036B75B542.tlv from TFTP. I tried touching that file, but it just keeps requesting it. The phone is using SCCP 7.2. Craig Bruenderman Network Advocates, Inc. 300 Envoy Circle Suite 300 Louisville, KY 40299 Main: 502-412-1050 DID: 502-992-5929 Fax: 502-412-1058 Mobile: 502-548-1100