As promised, we just released the first version of the asteriskguru
Queue Statistics.
Screenshots and download at:
http://www.asteriskguru.com/tools/queue_stats.php
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Small description:
The Asteriskguru queue statistics, is a PHP based program, which gives
anyone who uses queueing in Asterisk a deep insight in the quality of
the service which is delivered to their customers. It is fully
developped by the Asteriskguru developpers. The features we built into
it are:
* complete overview of all incoming calls to your queue
* complete overview of all taken and lost calls
* graphical and table based representation of the quality of service
provided to your clients
* overviews of calltime and holdtime
* selections can be made on
o any chosen period of time
o any queue
o agents
o date
o hour
o weekday
* and it's free! (but not open)
Installation instructions will be added later on the day. (wrapping them
in html now).
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