asterisk users - Jun 2005 - Sangoma and quad card hang up problems

need help trying to figure out why calls hang when using multple ports on
Sangoma card.

we have 1 quad card with 3 T1 ports configured, Port1 acts as connection to
teleco (to our T1 PRI)

port 2 connects second system and routes calls to port1

port 3 is Asterisk pbx

calls all go in and out properly but sometimes we get a call hang on when both
sides hangup. this causes all calls to fail until we restart * with restart now
cmd. Which taks approx 10-20 seconds to complete.

see log files form a call with show channels at bottom.





This was an incoming call that was answered and completed   

 

== Spawn extension (pri-g3, 17087492476, 1) exited non-zero on
'Zap/47-1'

    -- Hungup 'Zap/47-1'

    -- Executing Dial("Zap/1-1", "Zap/G3/7732997763|120") in
new stack

    -- Called G3/7732997763

    -- Accepting call from '7082975266' to '7732997763' on
channel 0/1, span 1

    -- Zap/47-1 is ringing

    -- Zap/47-1 answered Zap/1-1

    -- Attempting native bridge of Zap/1-1 and Zap/47-1

    -- Hungup 'Zap/47-1'

  == Spawn extension (default, 7732997763, 1) exited non-zero on
'Zap/1-1'

    -- Call accepted by 64.4.200.98 (format unknown)

    -- Channel 0/1, span 1 got hangup

    -- Channel 0/1, span 1 got hangup

 

Why 2 of the items in red?

 

Notice we got both hang up request but below is what show channels states - this
is after we both hung up on call.

 

NPS-816-Bwyn-Sw1*CLI> show channels

        Channel  (Context    Extension    Pri )   State Appl.         Data

        Zap/1-1  (default    7732997763   1   )      Up (None)        (None)
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Hello,

Need to give some more info here:
- What kind of hardware?
- What distro/version of Linux?
- What version of Asterisk?
- What wanpipe driver version for Sangoma card?
- What firmware version for Sangoma a104 card?
- What are your zaptel/zapata settings for this machine and your other
Asterisk server?
- Have you contacted Sangoma technical support yet?

MATT---


-----Original Message-----
From: mobilpete [mailto:mobilpete@voicecentricity.com]
Sent: Wednesday, June 29, 2005 1:21 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Sangoma and quad card hang up problems


need help trying to figure out why calls hang when using multple ports on
Sangoma card.
we have 1 quad card with 3 T1 ports configured, Port1 acts as connection to
teleco (to our T1 PRI)
port 2 connects second system and routes calls to port1
port 3 is Asterisk pbx
calls all go in and out properly but sometimes we get a call hang on when
both sides hangup. this causes all calls to fail until we restart * with
restart now cmd. Which taks approx 10-20 seconds to complete.
see log files form a call with show channels at bottom.


This was an incoming call that was answered and completed   
 
== Spawn extension (pri-g3, 17087492476, 1) exited non-zero on
'Zap/47-1'
    -- Hungup 'Zap/47-1'
    -- Executing Dial("Zap/1-1", "Zap/G3/7732997763|120") in
new stack
    -- Called G3/7732997763
    -- Accepting call from '7082975266' to '7732997763' on
channel 0/1, span
1
    -- Zap/47-1 is ringing
    -- Zap/47-1 answered Zap/1-1
    -- Attempting native bridge of Zap/1-1 and Zap/47-1
    -- Hungup 'Zap/47-1'
  == Spawn extension (default, 7732997763, 1) exited non-zero on
'Zap/1-1'
    -- Call accepted by 64.4.200.98 (format unknown)
    -- Channel 0/1, span 1 got hangup
    -- Channel 0/1, span 1 got hangup
 
Why 2 of the items in red?
 
Notice we got both hang up request but below is what show channels states -
this is after we both hung up on call.
 
NPS-816-Bwyn-Sw1*CLI> show channels
        Channel  (Context    Extension    Pri )   State Appl.         Data
        Zap/1-1  (default    7732997763   1   )      Up (None)        (None)