asterisk users - Jun 2005 - Sixtel is still alive?

Whoa, talk about flying under the radar.  I got a few DIDs *months* ago
from Sixtel (or iax.cc).  Initial respone was great, but then it seemed
that the only tech-support person had fled the country.  No responses,
bad responses, poor call-quality.  I had a few $s left in the balance
and kind-a just forgot about them.  Not worth 10 minutes of my time to
get $10 of my money back, quite frankly.  Anyhow, I just got a message
from them announcing (once again) and all-new customer-service
guarantee. 

Is anyone still using them?  How's quality now?  Availability?  I
wouldn't pick them up for incoming calls again, but it might be nice to
keep an extra outgoing provider on hand, since voipjet and livevoip have
been behaving like boxes of chocolate lately.

Jay Milk wrote:
> Is anyone still using them?  How's quality now?  Availability? 
> I wouldn't pick them up for incoming calls again, but it might
> be nice to keep an extra outgoing provider on hand, since
> voipjet and livevoip have been behaving like boxes of chocolate
> lately. 
I have been using sixtel for outgoing calls since 2/2/2005. Call
quality has been very high (uLaw), and availability of a channel
nearly perfect. Thankfully, I have never had to open a trouble
ticket. A buddy of mine has been waiting for a vanity 800 DID for
3+ months though :-(.

We're using them for incoming calls (we've got 1 normal number and an
888 number) and have been very happy - quality has been fine. Haven't
need to contact support so can't comment on that.


Simon

On 6/10/05, Jay Milk <jay@skimmilk.net> wrote:
> Whoa, talk about flying under the radar.  I got a few DIDs *months* ago
> from Sixtel (or iax.cc).  Initial respone was great, but then it seemed
> that the only tech-support person had fled the country.  No responses,
> bad responses, poor call-quality.  I had a few $s left in the balance
> and kind-a just forgot about them.  Not worth 10 minutes of my time to
> get $10 of my money back, quite frankly.  Anyhow, I just got a message
> from them announcing (once again) and all-new customer-service
> guarantee.
> 
> Is anyone still using them?  How's quality now?  Availability?  I
> wouldn't pick them up for incoming calls again, but it might be nice to
> keep an extra outgoing provider on hand, since voipjet and livevoip have
> been behaving like boxes of chocolate lately.
> 
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-- 
Simon J. Coles
President & COO, Amphora Research Systems
http://www.amphora-research.com/
EMail: simonc@amphora-research.com
Phone: (513) 697-4764