asterisk users - Jun 2005 - secretary function

Hello,

we got a SNOM 360 here and this gota TRANSFER button.
With this i can transfer a call from my phone another one. But when i 
push this Button and transfer the call to another phone, i get kicked out.

Now, every secretary first asks the chief if he is available or not - 
how can i implement this feature

thx for any ideas !

You are looking for consultative Xfer and attempting a blind one. Gotta
put the first call on hold first and then join it with the second (line
to boss) using the Xfer key.

CS
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com 
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of 
> Christian Hiller
> Sent: Friday, June 03, 2005 6:31 AM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] secretary function
> 
> Hello,
> 
> we got a SNOM 360 here and this gota TRANSFER button.
> With this i can transfer a call from my phone another one. 
> But when i push this Button and transfer the call to another 
> phone, i get kicked out.
> 
> Now, every secretary first asks the chief if he is available 
> or not - how can i implement this feature
> 
> thx for any ideas !
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
>

Christian,

I don't have any specific answers about your particular SNOM device, but 
what you are wanting to accomplish is an attended transfer, instead of a 
blind-transfer.  You should verify that the SNOM 360 is capabile of 
doing an attended transfer.  Cisco 79xx series phones provide both blind 
and attended transfer modes.

-mike


Christian Hiller wrote:
> Hello,
> 
> we got a SNOM 360 here and this gota TRANSFER button.
> With this i can transfer a call from my phone another one. But when i 
> push this Button and transfer the call to another phone, i get kicked out.
> 
> Now, every secretary first asks the chief if he is available or not - 
> how can i implement this feature
> 
> thx for any ideas !
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
> 
>

Try this:

1) You're on a call
2) Push a Line button, so that you get dialtone
3) Dial the boss extension #
4) Hey boss, you have a call from XXX
5) Push Transfer
6) You can select which call to transfer (if you have more that 1 on hold)
7) Push transfer again.

Julian.

On 6/3/05, Christian Hiller <hiller@getcom.de>
wrote:
> Hello,
> 
> we got a SNOM 360 here and this gota TRANSFER button.
> With this i can transfer a call from my phone another one. But when i
> push this Button and transfer the call to another phone, i get kicked out.
> 
> Now, every secretary first asks the chief if he is available or not -
> how can i implement this feature