asterisk users - Jun 2005 - Re: Obtaining Cisco Firmware painlessly andLEGITIMATELY?

CDW is not a Gold Cisco partner.  I would talk with a group called Shore
Group http://www.shoregroup.com I know they do a lot of Cisco VoIP work
and can sell you a SmartNet contract no problem.  

Cheers

Ryan


-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Bradley M.
Kuhn
Sent: Wednesday, June 01, 2005 2:41 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Re: Obtaining Cisco Firmware painlessly
andLEGITIMATELY?

I have seen the posts about difficulty getting the SIP firmware for
Cisco
phones in recent months, and I'd like to chime in with a beg for help.
> > I know it can be a real pain in the butt getting hold of the
firmware,
> > so any help in obtaining it relatively fast and painlessly would be
> > much appreciated.
>  ... I noticed that these two files are floating around on the
Gnutella
> network
I have to admit I am too quite frustrated with how very difficult it is
to
buy a service contract to get the SIP firmware upgrades.  However, I
don't
want to have to commit copyright infringement just for my company to do
some tests to see if we want to use the Cisco phones!

I bought one to try and compare the Polycom's and see if it fits our
needs.  I have yet to get the Cisco working because no one seems to want
to sell me the SIP firmware upgrades!



I have talked to many vendors, including CDW, and they tell me that only
US Federal Government and international customers can order that
well-known part number on voip-info.org (CON-SNT-CP79[46]0).  I am happy
to pay for the full USA service contract to get the SIP upgrade, but NO
ONE WILL SELL IT TO ME!  They all say they just don't have one,
including
CDW.  Cisco told me to go find a vendor, but couldn't provide me with a
list!


If anyone can suggest a vendor who will sell the right contract to get
the
SIP firmware upgrades legitimately in the USA, I'd much appreciate it.
If
someone has had some success recently, I'd be happy to take that info,
confirm that it's correct, and put it up on voip-info to save someone
else
the trouble.


I have a feeling the Cisco phones might suit my company's needs better
than the Polycom phones, but we may end up going with Polycom simply
because Cisco made it TOO HARD for us to test out their phones!


   -- bkuhn


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