asterisk users - Apr 2005 - Call Interception

Hello everybody

Have a question, about interception with asterisk.
Not Interception as legal way (google gives enough
results about that topic) . I mean Interception of a
call arriving. 
Here is my problem : In the company where Im supposed 
deploy VoIP, when a call arrives it comes on operator
phone; but sometimes operator is away (coffee break
and so), the other workers in the room have
possibility to intercept an incoming call by pressing
*02<operator_phone_number> (note that they can
intercept not only operator phone but any number
ringing in the wind). I d like to know if that is
possible with an asterisk PBX; and if yes if u good
some documentation links or some help for the newbie
Iam.
Maybe I m wrong with the word "interception" cause
google only gives me some hints about legal
interception, and man in the middle hacking stuff.   

Thanks in advance 

Nicolas.


	

	
		
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> deploy VoIP, when a call arrives it comes on operator
> phone; but sometimes operator is away (coffee break
> and so), the other workers in the room have
> possibility to intercept an incoming call by pressing
> *02<operator_phone_number> (note that they can
> intercept not only operator phone but any number
> ringing in the wind). I d like to know if that is
Yes.

http://www.voip-info.org/wiki-Channels+and+Groups

"A channel that belongs to a pickupgroup, can pickup all incoming
calls on the same callgroup by hitting *8"

> Yes.
> http://www.voip-info.org/wiki-Channels+and+Groups
> "A channel that belongs to a pickupgroup, can pickup
all incoming
> calls on the same callgroup by hitting *8"
Thanks answering me, that works with the *8 (and *02
th e pattern in my company works too) but there is a
problem : how do you select the phone ringing to
pickup ? For example phones 23 and 24 are ringing ;
I'm 25 (same pickupgroup as 23 and 24 callgroup), How
do I decide either to take the 23 or 24 ? Seems the *8
takes the first arrived call. Any idea ? 

Kind regards 

Nicolas S.


	

	
		
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Hi all * user

I have  TDM FXO (4) connected with TELULAR (CELL Phone Device) and they
answer without ringing , and also when it goes to phone service provider
message like " You Have dial wrong number please dial correct
number..."
without any ring and my cdr shows this call answered. Is there any way to
avoid this call show as answer.

Thanks
Bashir

Hi all,

I'm thinking of setting up an Asterisk based VoIP system between two offices
and I wanted to know if it is possible to intercept calls with Asterisk if
so how does one set it up?

Thanks.

Hi,

I'm deploying an asterisk PBX for a Call Center and i was ordered to
check if the Customer Support Supervisor could intercept the calls so
they can check how they employees work with Asterisk.

I read http://www.voip-info.org/wiki/view/Intercepting+SIP+Calls and i
got a clue about intercepting calls. But actually i wanted to know if
someone have experience with this sort of things.


Cheers!
Santiago