Hi,
I am having some trouble with music on hold.
Here is the situation.
Asterisk Server. Polycom IP500 phone. Everything is configured and
works perfectly for incoming and outgoing calls.
1) If I use the hold button on the IP500 phone to place a caller on
hold, they just get silence.
2) I made a test entry in extensions.cfg:
exten => 6000,1,Answer
exten => 6000,2,MusicOnHold()
This works fine and I can hear music when I dial 6000.
What do I have to do to get the MOH working when a caller is placed on
hold from the phone??
Thanks,
-N
On Sun, 2005-03-27 at 09:58 -0800, Noah Silverman wrote:> Hi, > > I am having some trouble with music on hold. > > Here is the situation. > Asterisk Server. Polycom IP500 phone. Everything is configured and > works perfectly for incoming and outgoing calls. > > 1) If I use the hold button on the IP500 phone to place a caller on > hold, they just get silence. > > 2) I made a test entry in extensions.cfg: > exten => 6000,1,Answer > exten => 6000,2,MusicOnHold() > > This works fine and I can hear music when I dial 6000. > > What do I have to do to get the MOH working when a caller is placed on > hold from the phone??Let asterisk do the hold not the phone. -- Steven Critchfield <critch@basesys.com>
How?? There is a nice big "hold" button on the phone. How do I re-configure the IP500 so that * handles the hold??? -N Steven Critchfield wrote:> On Sun, 2005-03-27 at 09:58 -0800, Noah Silverman wrote: > >>Hi, >> >>I am having some trouble with music on hold. >> >>Here is the situation. >>Asterisk Server. Polycom IP500 phone. Everything is configured and >>works perfectly for incoming and outgoing calls. >> >>1) If I use the hold button on the IP500 phone to place a caller on >>hold, they just get silence. >> >>2) I made a test entry in extensions.cfg: >> exten => 6000,1,Answer >> exten => 6000,2,MusicOnHold() >> >>This works fine and I can hear music when I dial 6000. >> >>What do I have to do to get the MOH working when a caller is placed on >>hold from the phone?? > > > Let asterisk do the hold not the phone.