Hi, I'm trying to do the following but can't quite get it right: 1) Callers rings DID number 2) Asterisk rings the appropriate channel for 30 second, if no answer sends to voicemail (no problem up to here, of course) 3) IF the channel is answered Asterisk plays an audio file 4) Asterisk connects caller with me I need to do this to "cover up" the delay within the first few seconds of a phone call. Ofter I find that I only hear callers when they've obviously been saying "hello" for a few times (can tell from their tone of voice!). I think that if I could play an audio file (but only if I pick up the phone, to avoid costing money to callers) in the first 2 or 3 seconds they would at least know that their phone call has been answered. It would be a sort of echotraining! I've tried different solutions but I cannot get a file to be played AFTER I answered the channel. This is more or less what I'm trying to do: exten => 301,1,SetLanguage(en) exten => 301,2,SetMusiconHold(default) exten => 301,3,Dial(SIP/301,5,tr) exten => 301,4,Playback(transfer) exten => 301,5,VoiceMail,u1234 exten => 301,105,VoiceMail,b1234 Is it possible, or am I asking too much from Asterisk? Thanks to all, manny