asterisk users - Jan 2005 - Announcement to caller when called party haspicked up - without initial Answer()?

> -----Original Message-----
> From: David Liu [mailto:david@deltapath.com] 
> Sent: 31 January 2005 14:34
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Announcement to caller when 
> called party haspicked up - without initial Answer()?
> 
> 
> This is super easy to do.  All you need to do is to put that 
> announcement in 
> a MP3 and set a musiconhold class for that incoming Zap channel. Then 
> basically when ever that PSTN number rings, Asterisk will 
> play the MP3 
> stream "Your call may be monitored or recorded, please hangup 
> if you do not 
> agree...etc" in a loop until the line is answered.  Caller 
> doesn't pay a 
> single dime to listen to your announcement(s).  So now you 
> have announcement 
> on ringing!
> 
> David Liu
> Hong Kong
> 
> 
To play music on hold first the call would need to be answered!?!?!?

Its straight forward to play an announcement to a caller just prior to
dialing an extension.
However what you need to do is establish whether a channel is infact
busy before issuing the Answer() command.  I suspect that this is either
not possible or would require some huge dirty hack.  But someone more
knowledgable than myself could tell you am sure.

That aside, TBH I think as a customer I would prefer to pay the couple
of pence to wait on hold (knowingly) / be asked to leave a message / be
told I am X in queue / etc than to only hear ringing.
After about 20seconds of ringing I would give up.  Being put on hold I
would be more forgiving.

And whats more important to you, customers that give up and look
elsewhere or customers that have to pay for 30-60seconds of holding IF
they choose to.

Also I was under the impression that in Europe calls are charged as soon
as you start ringing and not on pickup (this may be out of date as its
been a while since my school skiing trip ;-P )

HTH

alex 



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On Mon, 31 Jan 2005, Alex Barnes wrote:
> Also I was under the impression that in Europe calls are charged as soon
> as you start ringing and not on pickup (this may be out of date as its
> been a while since my school skiing trip ;-P )
Not in all countries at least. Sweden has always had the charge start only 
on answer. I expect most of Europe to use a similar convention. At least I 
have never encountered a payphone in Europe that consumed my coins before 
the line was answered. 

Peter

On Monday 31 January 2005 14:37, Alex Barnes wrote:
[...]
> Also I was under the impression that in Europe calls are charged as soon
> as you start ringing and not on pickup (this may be out of date as its
> been a while since my school skiing trip ;-P )
I'm not sure that has ever been the case.


B

Stefan if I understood what you need, maybe this works...

MSG_FILE=/var/spool/asterisk/....

exten => s,1,Dial(SIP/MyPhone|60|M(playmessage^${MSG_FILE}))

[macro-playmessage]
exten => s,1,Wait(0.5)
exten => s,2,Playback(${ARG1})
exten => s,3,SetVar(MACRO_RESULT=CONTINUE)

I didn?t try it but I think this should work...

pls let me know if it did in fact work... (if u want u can do it off list)

bye,
M.


----- Original Message ----- 
From: "Stefan Gofferje" <stefan@gofferje.homelinux.org>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Monday, January 31, 2005 11:45 AM
Subject: Re: [Asterisk-Users] Announcement to caller when called party
haspicked up - without initial Answer()?

> Remco Barende schrieb:
> > What you want is impossible!
> >
> > How can you expect Asterisk to play a message to the caller without
> > answering the phone?
>
> You got me wrong... Asterisk should answer the call not initially but
> when the called party picked up.
>
> Incoming call
>       |
>       |
> send ring indicator
>       |
>       |
> called party picks up receiver ---> yes ----> answer, announce,
bridge
>       |
>       no
>       |
> Congestion on timeout
>
> -- 
>   (o_   Stefan Gofferje          | Linux Systems Specialist
>   //\   Reg'd Linux User #247167 | SuSE Certified Linux Trainer
>   V_/_  Linux is like a Wigwam - No gates, no windows, Apache inside
>
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