Hi, I have was testing some of the different ring types with my polycom 500, and the ALERT_INFO settings. Now when my phone receives a call it won't ring. All the other phones ring fine, and my phone wasn't the only one I rebooted with the changed sip.conf and impd.conf. I have reverted back to a standard sip.conf and impd.conf and I still can not get my phone to ring for any incoming calls. Does anyone have any suggestions to look for? Jared Armstrong -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041203/91e5309d/attachment.htm
Jared Armstrong wrote:> Hi, I have was testing some of the different ring types with my polycom > 500, and the ALERT_INFO settings. Now when my phone receives a call it > won?t ring.I had the same thing happen to me - touched the files on the ftp server, rebooted the phone, it formatted/reinstalled itself and was fixed. probably not the right way, but definately quick n easy :) matt -- Matt Gibson VOIP Administrator NJ Tech Solutions 1.314.480.4550 ex. 6400 1.877.999.4678 ex. 6400
You might want to check your phone directory file. In there you can specify a ring type for a identified incoming caller - perhaps you have specified ring type 0 which is by default silent. Peter -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jared Armstrong Sent: Saturday, 4 December 2004 8:31 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Polycom 500, won't ring?? Hi, I have was testing some of the different ring types with my polycom 500, and the ALERT_INFO settings. Now when my phone receives a call it won't ring. All the other phones ring fine, and my phone wasn't the only one I rebooted with the changed sip.conf and impd.conf. I have reverted back to a standard sip.conf and impd.conf and I still can not get my phone to ring for any incoming calls. Does anyone have any suggestions to look for? Jared Armstrong -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041204/6d619499/attachment.htm
Matt, Thanks for the suggestion, however, this did not correct the problem that only my phone seems to be having. Does anyone else have any suggestions? Thanks, Jared Armstrong -----Original Message----- From: Matt Gibson [mailto:gibson@experthost.com] Sent: Saturday, December 04, 2004 5:00 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Polycom 500, won't ring?? Jared Armstrong wrote:> Hi, I have was testing some of the different ring types with mypolycom> 500, and the ALERT_INFO settings. Now when my phone receives a call it> won't ring.I had the same thing happen to me - touched the files on the ftp server, rebooted the phone, it formatted/reinstalled itself and was fixed. probably not the right way, but definately quick n easy :) matt -- Matt Gibson VOIP Administrator NJ Tech Solutions 1.314.480.4550 ex. 6400 1.877.999.4678 ex. 6400
FYI, I called polycom and they stated that if the phone won't ring there is an issue with the phone. I am getting it replaced. Jared Armstrong -----Original Message----- From: Jared Armstrong Sent: Monday, December 06, 2004 9:31 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Polycom 500, won't ring?? Matt, Thanks for the suggestion, however, this did not correct the problem that only my phone seems to be having. Does anyone else have any suggestions? Thanks, Jared Armstrong -----Original Message----- From: Matt Gibson [mailto:gibson@experthost.com] Sent: Saturday, December 04, 2004 5:00 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Polycom 500, won't ring?? Jared Armstrong wrote:> Hi, I have was testing some of the different ring types with mypolycom> 500, and the ALERT_INFO settings. Now when my phone receives a call it> won't ring.I had the same thing happen to me - touched the files on the ftp server, rebooted the phone, it formatted/reinstalled itself and was fixed. probably not the right way, but definately quick n easy :) matt -- Matt Gibson VOIP Administrator NJ Tech Solutions 1.314.480.4550 ex. 6400 1.877.999.4678 ex. 6400