Anybody used the above phone with asterisk
I have one working ok for calls, but having a problem with voice mail.
Using either the 'Voice mail function key' or dialing 88 (for my system)
just gets me to Call Terminated
Asterisk CLI shows the error message 'unable to get User name'
My Grandstream works ok, asking for User name, then Password
Any ideas ?
--
Clive
Email : clive.carter@sbcs.co.uk
Alt : clivecarter@orange.net
Tel : 0845 0043366
Alt : 01952 402032
SIP : 84416002@voiptalk.org
Mobile : 07970 856261
At 02:55 AM 11/19/2004 +0000, you wrote:>Anybody used the above phone with asterisk > >I have one working ok for calls, but having a problem with voice mail. > >Using either the 'Voice mail function key' or dialing 88 (for my system) >just gets me to Call Terminated >Asterisk CLI shows the error message 'unable to get User name' >My Grandstream works ok, asking for User name, then Password >Any ideas ? > >-- >CliveHi Clive, I've been using a SipTone II for quite a while. Great phone but kind of pricey. I got the VM key working by configuring the Voicemail Server item in the Phone Configuration web interface section as follows: sip:voicemailextension@asterisk.company.com where voicemailextension is the extension number for accessing voicemail in * and asterisk.company.com is the domain name or IP address of your * machine. I'm using Firmware version: SipTone 1.2.0 rc Z_8. Hope this helps. Michael Swan Neon Software, Inc.
Anybody used the above phone with asterisk> >I have one working ok for calls, but having a problem with voice mail. > >Using either the 'Voice mail function key' or dialing 88 (for my system) >just gets me to Call Terminated >Asterisk CLI shows the error message 'unable to get User name' >My Grandstream works ok, asking for User name, then Password >Any ideas ? > >>> Hi Clive,>> I've been using a SipTone II for quite a while. Great phone but kind of >> pricey.>> I got the VM key working by configuring the Voicemail Server item >> in the Phone Configuration web interface section as follows: >> sip:voicemailextension@asterisk.company.com >> where voicemailextension is the extension number for accessing >> voicemail in * and asterisk.company.com is the domain name or >> IP address of your * machine.>> I'm using Firmware version: SipTone 1.2.0 rc Z_8.>> Hope this helps.>> Michael SwanThanks for your reply Michael. I don't think I explained my problem very well. I was dialling '88' (my voicemail extension) from the Siptone to get to Voicemail. I have tried your tip , but with the same result The CLI shows ---------------------------------------------------- Executing VoiceMailMain("SIP/2004-43c0","") in new stack Playing 'vm-login' WARNING [655381] app-voicemail.c:2748 vn-execmain : Couldnt read Username Spawn extension (internal,88,2) exited non-zero on 'SIP/2004 - 9f48' ------------------------------------------------- (internal is the context, 2004 is the extension of the SipTone) The problem is that I do not hear the vm-login message. The PHONE has hung up with a message 'Call Terminated' before that comes through. The Grandstreams have no problem getting voicemail, and just to check out, I disconnected the Siptone from the circuit, set up one of my Grandstreams with the 2004 extension, and it worked ok. I have no problem making internal/external calls with it. Its just Voicemail. Relevant bits of config files SIP [2004] type=friend secret=2004 host=dynamic mailbox=2004 dtmfmode=rfc2833 context=internal VoiceMail 2004=>2004,2004 Extensions,conf exten => 88,1,Wait(1) exten => 88,2,VoiceMailMain exten => 88,3,Hangup Thanks -- Clive Email : clive.carter@sbcs.co.uk Alt : clivecarter@orange.net Tel : 0845 0043366 Alt : 01952 402032 SIP : 84416002@voiptalk.org Mobile : 07970 856261
> > >> >Anybody used the above phone with asterisk >> > >> >I have one working ok for calls, but having a problem with voice mail. >> > >> >Using either the 'Voice mail function key' or dialing 88 (for my system) >> >just gets me to Call Terminated >> >Asterisk CLI shows the error message 'unable to get User name' >> >My Grandstream works ok, asking for User name, then Password >> >Any ideas ? >> > >> >-- >> >Clive > > >>On Fri, 19 Nov 2004 09:44:13 -0800, Michael Swan <swan@neon.com> wrote:>> At 02:55 AM 11/19/2004 +0000, you wrote: > > >> Hi Clive, >> >> I've been using a SipTone II for quite a while. Great phone but kind of >> pricey. >> >> I got the VM key working by configuring the Voicemail Server item >> in the Phone Configuration web interface section as follows: >> sip:voicemailextension@asterisk.company.com >> where voicemailextension is the extension number for accessing >> voicemail in * and asterisk.company.com is the domain name or >> IP address of your * machine. >> >> I'm using Firmware version: SipTone 1.2.0 rc Z_8. >> >> Hope this helps. >> >> Michael Swan >> Neon Software, Inc. >> > >Hello, >I had the same problem with the SipTone - it's just a matter of >setting the dtmfmode in the sip.conf file. > >I think I set it to "inband" - I remember setting it to either that >or "rfc2833" or whatever that rfc number is - the correct number is >available in the sip.conf fdile itslf. Just fiddle with the dtmf mode >- either inband or rfc and u'll be fine.>Hope this helps. >ShireenThanks guys. Tried all suggestions above and some of my own. Nothing worked, Tried every combination OF INFO, RFC2833, Inband on phone and in Sip. No good In desparation I reset EVERYTHING to defaul, rebooted, then put all my data back in. IT WORKS ! Must have made a typo or something in the phone setup, but I'm damned if I could find it. Only thing that stopped working now is the VM button, even tho that is set up as per Michaels instructions. I can get at the voicemail by dialling 88 anyway, so I am leaving it alone :-) Thanks again. -- Clive Email : clive.carter@sbcs.co.uk Alt : clivecarter@orange.net Tel : 0845 0043366 Alt : 01952 402032 SIP : 84416002@voiptalk.org Mobile : 07970 856261