asterisk users - Nov 2004 - (newbie) no dialtone on a TDM400P card

I've never set up asterisk before.

I hear no dialtone on the telephone plugged into the TDM400 card.

This is what ztcfg -vv gives me:

Zaptel Configuration
=====================
Channel map:

Channel 01: FXO Loopstart (Default) (Slaves: 01)
Channel 02: FXS Loopstart (Default) (Slaves: 02)

2 channels configured.

I've used this link to set up the ports:
http://www.digium.com/index.php?menu=faq#Configuration_0

How do I debug this ? Is there supposed to be a log in
/var/log/asterisk/event_log ?

Regards,
Thomas

> Power alarm on module 1, resetting!
Have you plugged the power into the TDM400P?

-- 
Cheers,

Matt Riddell
_______________________________________________

http://www.sineapps.com/news.php (Daily Asterisk News - html)
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On Sun, Nov 14, 2004 at 11:19:26AM +0200, Thomas Andrews wrote:
> I hear no dialtone on the telephone plugged into the TDM400 card.
Here's the relevant output from dmesg:

Zapata Telephony Interface Registered on major 196
Freshmaker version: 71
Freshmaker passed register test
Module 0: Installed -- AUTO FXS/DPO
Module 1: Installed -- AUTO FXO (FCC mode)
Module 2: Not installed
Module 3: Not installed
Found a Wildcard TDM: Wildcard TDM400P REV E/F (4 modules)
Registered tone zone 0 (United States / North America)
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!

On Sun, Nov 14, 2004 at 10:32:40PM +1300, Matt Riddell wrote:
> >Power alarm on module 1, resetting!
> 
> Have you plugged the power into the TDM400P?
I have yes.

Thomas Andrews wrote:
> I've never set up asterisk before.
> 
> I hear no dialtone on the telephone plugged into the TDM400 card.
> 
> This is what ztcfg -vv gives me:
> 
> Zaptel Configuration
> =====================> 
> Channel map:
> 
> Channel 01: FXO Loopstart (Default) (Slaves: 01)
> Channel 02: FXS Loopstart (Default) (Slaves: 02)
> 
> 2 channels configured.
> 
> I've used this link to set up the ports:
> http://www.digium.com/index.php?menu=faq#Configuration_0
> 
Can you post your actual configuration ?

/etc/zaptel.conf
/etc/asterisk/zapata.conf

/Soren

On Sun, Nov 14, 2004 at 11:46:15AM +0100, Soren Rathje wrote:
> Can you post your actual configuration ?
> 
> /etc/zaptel.conf
fxols=1 #S100U
fxsls=2 #X100P
loadzone = us
defaultzone=us
> /etc/asterisk/zapata.conf
[trunkgroups]
[channels]
context=default
switchtype=national
signalling=fxo_ls
rxwink=300
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1
immediate=no
context=internal
signalling=fxo_ls
channel=>1
context=incoming
signalling=fxs_ls
channel=>2

Regards,
Thomas

----- Original Message ----- 
From: "Thomas Andrews" <tandrews@grok.co.za>
To: "Asterisk" <asterisk-users@lists.digium.com>
Sent: Sunday, November 14, 2004 4:19 AM
Subject: [Asterisk-Users] (newbie) no dialtone on a TDM400P card


| I've never set up asterisk before.
| 
| I hear no dialtone on the telephone plugged into the TDM400 card.
| 
| This is what ztcfg -vv gives me:
| 
| Zaptel Configuration
| =====================| 
| Channel map:
| 
| Channel 01: FXO Loopstart (Default) (Slaves: 01)
| Channel 02: FXS Loopstart (Default) (Slaves: 02)
| 
| 2 channels configured.
| 
Here's the relevant output from dmesg:

Zapata Telephony Interface Registered on major 196
Freshmaker version: 71
Freshmaker passed register test
Module 0: Installed -- AUTO FXS/DPO
Module 1: Installed -- AUTO FXO (FCC mode)
Module 2: Not installed
Module 3: Not installed
Found a Wildcard TDM: Wildcard TDM400P REV E/F (4 modules)
Registered tone zone 0 (United States / North America)
Power alarm on module 1, resetting!
Power alarm on module 1, resetting!


you might have to power the box down - no power for
the modules to load  (appears to be common for this card)
if that is the case, do a search on tdm in the email archive
as there is a fix for the reboot problem

make sure you plugged the phone line into the correct module

module 1 (closest to the top of the bracket (furthest from the pci connector)
is for the phone line
module 2 is for the handset

Thomas Andrews wrote:
> On Sun, Nov 14, 2004 at 11:46:15AM +0100, Soren Rathje wrote:
>
>> Can you post your actual configuration ?
>>
>> /etc/zaptel.conf
>
> fxols=1 #S100U
> fxsls=2 #X100P
> loadzone = us
> defaultzone=us
Looks fine allthough the comments are wrong :-)
>
>> /etc/asterisk/zapata.conf
>
> [trunkgroups]
> [channels]
> context=default
Remove the next two lines, switchtype is related to ISDN circuits and the
signalling you specify later in the file.
> switchtype=national
> signalling=fxo_ls
> rxwink=300
> usecallerid=yes
; Type of caller ID signalling in use
; bell = bell202 as used in US, v23 = v23 as used in the UK, dtmf = DTMF as
used in Denmark, Sweden and Netherlands
;
cidsignalling=bell
;
; What signals the start of caller ID
; ring = a ring signals the start, polarity = polarity reversal signals the
start
;
cidstart=ring
> hidecallerid=no
> callwaiting=yes
> usecallingpres=yes
> callwaitingcallerid=yes
> threewaycalling=yes
> transfer=yes
> cancallforward=yes
> callreturn=yes
> echocancel=yes
> echocancelwhenbridged=yes
> rxgain=0.0
> txgain=0.0
> group=1
> callgroup=1
> pickupgroup=1
> immediate=no
> context=internal
callerid="House Phone" <1234> # Change to match your settings..
> signalling=fxo_ls
You may want to change Loop Start to Kewl Start (fxo_ks)
> channel=>1
> context=incoming
callerid=asreceived
> signalling=fxs_ls

You may want to change Loop Start to Kewl Start (fxs_ks)
> channel=>2
>
/Soren

On Sun, Nov 14, 2004 at 02:22:18PM +0100, Soren Rathje wrote:
> >> /etc/zaptel.conf
> >
> > fxols=1 #S100U
> > fxsls=2 #X100P
> > loadzone = us
> > defaultzone=us
> 
> Looks fine allthough the comments are wrong :-)
Thanks Soren. I made all the changes you suggested, but do I have to
change the above to ...

fxoks=1
fxsks=2

... if I changed to kewel-start in zapata.conf ?

I assumed so, and went ahead and did so. Still no dial-tone though.

Thanks,
Thomas

Thomas Andrews wrote:
> On Sun, Nov 14, 2004 at 02:22:18PM +0100, Soren Rathje wrote:
> 
>>>> /etc/zaptel.conf
>>> 
>>> fxols=1 #S100U
>>> fxsls=2 #X100P
>>> loadzone = us
>>> defaultzone=us
>> 
>> Looks fine allthough the comments are wrong :-)
> 
> Thanks Soren. I made all the changes you suggested, but do I have to
> change the above to ...
> 
> fxoks=1
> fxsks=2
> 
> ... if I changed to kewel-start in zapata.conf ?
My fault, you should change it in both files.
> 
> I assumed so, and went ahead and did so. Still no dial-tone though.
> 
Hmm.. Does Asterisk load chan_zap ?

/Soren

----- Original Message ----- 
From: "Thomas Andrews" <tandrews@grok.co.za>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Sunday, November 14, 2004 5:58 AM
Subject: Re: [Asterisk-Users] (newbie) no dialtone on a TDM400P card


| On Sun, Nov 14, 2004 at 11:46:15AM +0100, Soren Rathje wrote:
| 
| > Can you post your actual configuration ?
| > 
| > /etc/zaptel.conf
<snip>| 
| > /etc/asterisk/zapata.conf
| 
| [trunkgroups]
<snip>
| echocancel=yes
| echocancelwhenbridged=yes
| rxgain=0.0
| txgain=0.0
| group=1
| callgroup=1
| pickupgroup=1
| immediate=no   <<<<<<<<<<<

<snip>

try changing the immediate parameter in your Zapata.conf
to 

immediate=dialtone

greg

Thomas Andrews wrote:
> On Sun, Nov 14, 2004 at 04:36:21PM +0100, Soren Rathje wrote:
>
>> NO BATTERY applies to FXO ports and says that "Span
1"/"Card 2" does
>> not receive power from the line, i.e. it is not plugged into the
>> wall socket. (if I read the source correctly)
>
> ok. I connected it to the PABX and I got this so I assume that ports
> ok
>
> Nov 14 17:49:30 zorg kernel: 63761 Polarity reversed (0 -> -1)
> Nov 14 17:49:30 zorg kernel: BATTERY on 1/2 (-)!
>
>
>> BTW. Does the hookstate change change is you lift the handset ??
>
> In /var/log/messages ?
> nothing happens as far as I can see.
>
May I suggest you call the nearest medicine man and have him drive out the
gremlin...

Or, look for contact problems in the sockets/connectors, you may have a
faulty FXS module since the FXO module and the base card seems to function
as expected.

/Soren