Hello all, Does anyone know how to successfully transfer a call using the GrandStream Budgetone 100 phones? I've read multiple posts talking about hitting flash, the dialing, then flash again, etc. Some posts talk about using the transfer button, then dial, then flash. Anyways, it seems that I am able to put the caller on hold (whereas they hear hold music) by pressing flash or transfer. Then, I am able dial another extension, and start talking to them. Where I run into trouble is when I try to connect both parties, and take myself out of the mix. All of my attempts have led to dropped calls. Any suggestions/Advice would be appreciated. -Marco ------------------------------------------ Marco Nicolayevsky Chief Technology Officer MisterArt.com LP http://www.misterart.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040927/82226c5c/attachment.htm
Blind transfer can be achieved by just hitting # and the number you wish to transfer to. How did you lose the call? Did you hit Flash again or Transfer to complete the action? W _____ From: Marco Nicolayevsky [mailto:marco@misterart.com] Sent: Monday, September 27, 2004 1:50 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] BudgeTone 100 & Call Transfer Hello all, Does anyone know how to successfully transfer a call using the GrandStream Budgetone 100 phones? I've read multiple posts talking about hitting flash, the dialing, then flash again, etc. Some posts talk about using the transfer button, then dial, then flash. Anyways, it seems that I am able to put the caller on hold (whereas they hear hold music) by pressing flash or transfer. Then, I am able dial another extension, and start talking to them. Where I run into trouble is when I try to connect both parties, and take myself out of the mix. All of my attempts have led to dropped calls. Any suggestions/Advice would be appreciated. -Marco ------------------------------------------ Marco Nicolayevsky Chief Technology Officer MisterArt.com LP http://www.misterart.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040927/e722e680/attachment.htm
Granstream Support answered in an email last week: Prior to 1.0.5.13, BT-101/102 supports blind transfer while HT-286/486 does not support transfer at all. Beginning 1.0.5.13, all products will support both blind transfer as well as consultative transfer (a.k.a. attended transfer, supervised transfer...etc.). Let us hope, Firmware 1.0.5.13 will become available soon :-) Udo Marco Nicolayevsky schrieb:> Hello all, > > > > Does anyone know how to successfully transfer a call using the > GrandStream Budgetone 100 phones? I've read multiple posts talking > about hitting flash, the dialing, then flash again, etc. Some posts > talk about using the transfer button, then dial, then flash. > > > > Anyways, it seems that I am able to put the caller on hold (whereas > they hear hold music) by pressing flash or transfer. Then, I am able > dial another extension, and start talking to them. > > > > Where I run into trouble is when I try to connect both parties, and > take myself out of the mix. All of my attempts have led to dropped calls. > > > > Any suggestions/Advice would be appreciated. > > > > -Marco > > > > > > ------------------------------------------ > > Marco Nicolayevsky > > Chief Technology Officer > > MisterArt.com LP > > http://www.misterart.com > > > >------------------------------------------------------------------------ > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040927/e56fab8f/attachment.htm