William C. Lohr Jr.
2004-Sep-14 21:06 UTC
[Asterisk-Users] Sending Caller ID info in MD/USA
All,
Having trouble getting answer from Verizon. I believe Asterisk will let me
specify a name and number that is sent to the PSTN (Verizon) of outgoing calls.
For instance, if I have a client, First Bank, and their toll free number is
888-555-1234, I could send that name and number. Verizon is telling me that
they will forward the number I send them, but the name will be my company's
name. I can't get an answer from them if this is a technical problem due to
old equipment at their switching office; or if it is just a policy/law issue; or
they just plain don't want to. Does anyone have any answers to this? Any
responses or comments are welcome.
Thanks,
Bill
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________________________________ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of William C. Lohr Jr. Sent: Tuesday, September 14, 2004 10:07 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Sending Caller ID info in MD/USA All, Having trouble getting answer from Verizon. I believe Asterisk will let me specify a name and number that is sent to the PSTN (Verizon) of outgoing calls. For instance, if I have a client, First Bank, and their toll free number is 888-555-1234, I could send that name and number. Verizon is telling me that they will forward the number I send them, but the name will be my company's name. I can't get an answer from them if this is a technical problem due to old equipment at their switching office; or if it is just a policy/law issue; or they just plain don't want to. Does anyone have any answers to this? Any responses or comments are welcome. Thanks, Bill Bill: Who "owns" the telephone number that the callerid number is being set to (you or the customer)? Are the outbound calls being sent over PRI or via IAX or SIP? I have a similar issue where I send outbound calls to a termination provider over IAX. I set the callerid number and name to my company's telephone number and name. Unfortunately my business isn't the customer on record with Qwest for that telephone number, so Qwest allows me to set the outbound callerid number but ignores my attempts to set the callerid name. Instead they replace the name with whatever name is actually on the account for that telephone number. (Hope I'm being clear...) If I terminate calls directly to the PSTN via my X100P I can't do anything of course....need a PRI for that I suppose. Marty -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040914/5ed0a2de/attachment.htm
Do a search on the list, this has been discussed before. I remember
reading that the Caller Name is never even passed down the line, but
actually inserted by the called party's LEC based on the number. That's
why you often get different CID names if you're going through different
services (i.e. my cell-phone shows up as "Cellphone" on Broadvoice,
"<state> Call" on Verizon and "PCS Phone" on SBC --
which is silly,
because I will *never* own a Sprint PCS phone). Try it for yourself.
-----Original Message-----
From: William C. Lohr Jr. [mailto:blohr@lohrtechnologies.com]
Sent: Tuesday, September 14, 2004 11:07 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Sending Caller ID info in MD/USA
All,
Having trouble getting answer from Verizon. I believe Asterisk will
let me specify a name and number that is sent to the PSTN (Verizon) of
outgoing calls. For instance, if I have a client, First Bank, and their
toll free number is 888-555-1234, I could send that name and number.
Verizon is telling me that they will forward the number I send them, but
the name will be my company's name. I can't get an answer from them if
this is a technical problem due to old equipment at their switching
office; or if it is just a policy/law issue; or they just plain don't
want to. Does anyone have any answers to this? Any responses or
comments are welcome.
Thanks,
Bill
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paul@freestylenetworks.com
2004-Sep-14 22:13 UTC
[Asterisk-Users] Sending Caller ID info in MD/USA
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD><TITLE>Message</TITLE> <META content="MSHTML 6.00.2800.1458" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><SPAN class=209531005-15092004><FONT face="Courier New" color=#0000ff size=2>I have the same problem with a PRI here in Canada. I am not sure how the laws differ,</FONT></SPAN></DIV> <DIV><SPAN class=209531005-15092004><FONT face="Courier New" color=#0000ff size=2>but when I spoke with the telco, they told me they dont block CallerID Name,</FONT></SPAN></DIV> <DIV><SPAN class=209531005-15092004><FONT face="Courier New" color=#0000ff size=2>both something tells me its just being dropped rather then blocked :P</FONT></SPAN></DIV> <DIV><SPAN class=209531005-15092004><FONT face="Courier New" color=#0000ff size=2></FONT></SPAN> </DIV> <DIV><FONT face="Courier New"><FONT color=#0000ff><FONT size=2><SPAN class=209531005-15092004>I dont </SPAN>k<SPAN class=209531005-15092004>now of anyone that has CallerID Name working with Asterisk.</SPAN></FONT></FONT></FONT></DIV> <DIV><FONT face="Courier New"><FONT color=#0000ff><FONT size=2><SPAN class=209531005-15092004></SPAN></FONT></FONT></FONT> </DIV> <DIV><FONT face="Courier New"><FONT color=#0000ff><FONT size=2><SPAN class=209531005-15092004>Cheers,</SPAN></FONT></FONT></FONT></DIV> <DIV> </DIV><!-- Converted from text/plain format --> <P><FONT size=2>Paul Seniuk<BR><BR><BR></FONT></P> <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> <DIV></DIV> <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> blohr [mailto:blohr@lohrtechnologies.com] <BR><B>Sent:</B> September 14, 2004 10:07 PM<BR><B>To:</B> asterisk-users<BR><B>Subject:</B> [Asterisk-Users] Sending Caller ID info in MD/USA<BR><BR></FONT></DIV> <P> <DIV><FONT face=Arial size=2>All,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2> Having trouble getting answer from Verizon. I believe Asterisk will let me specify a name and number that is sent to the PSTN (Verizon) of outgoing calls. For instance, if I have a client, First Bank, and their toll free number is 888-555-1234, I could send that name and number. Verizon is telling me that they will forward the number I send them, but the name will be my company's name. I can't get an answer from them if this is a technical problem due to old equipment at their switching office; or if it is just a policy/law issue; or they just plain don't want to. Does anyone have any answers to this? Any responses or comments are welcome.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Thanks,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Bill</FONT></DIV> <P></P></BLOCKQUOTE></BODY></HTML>
All, Having trouble getting answer from Verizon. I believe Asterisk will let me specify a name and number that is sent to the PSTN (Verizon) of outgoing calls. For instance, if I have a client, First Bank, and their toll free number is 888-555-1234, I could send that name and number. Verizon is telling me that they will forward the number I send them, but the name will be my company's name. I can't get an answer from them if this is a technical problem due to old equipment at their switching office; or if it is just a policy/law issue; or they just plain don't want to. Does anyone have any answers to this? Any responses or comments are welcome. Thanks, Bill Hey Bill....found a better explanation of what I was talking about (from the Asterisk Handbook): callerid: Sets the Caller ID information for a channel or channels. The Caller ID string will be transmitted to other phones connected to your Asterisk network. If you are dialing out to the public phone network via PRI, the Caller ID line number will be sent to the destination phone. The public carrier will attach the matching directory listing to the number transmitted. Therefore, you can set the number on PRI's but the name will automatically match the carrier directory. If you are dialing out via an FXO to a standard line, the carrier controls the Caller ID sent to the recipient entirely. Since the circuit is in your name, that's the name that appears on outbound calls via that circuit, regardless of what you set it to...if you were willing to dedicate channels on your circuit to your customer, maybe it's possible to have Verizon set those channels in your customers name on their systems? But as Jay pointed out, if it's up to the call recipient's carrier to lookup and send caller id name, who knows how accurate their lookup would be even if you did get it set on a channel by channel basis by Verizon.... Marty callerid: Sets the Caller ID information for a channel or channels. The caller id string will be transmitted to other phones connected to your Asterisk network. If you are dialing out to the public phone network via PRI, the caller id line number will be sent to the destination phone. The public carrier will attach the matching directory listing to the number transmitted. Therefore, you can set the number on PRI's, but the name will automatically match the carrier directory. If you are dialing out via an FXO to a standard line, the carrier controls the caller id sent to the recipient entirely callerid: Sets the Caller ID information for a channel or channels. The caller id string will be transmitted to other phones connected to your Asterisk network. If you are dialing out to the public phone network via PRI, the caller id line number will be sent to the destination phone. The public carrier will attach the matching directory listing to the number transmitted. Therefore, you can set the number on PRI's, but the name will automatically match the carrier directory. If you are dialing out via an FXO to a standard line, the carrier controls the caller id sent to the recipient entirely callerid: Sets the Caller ID information for a channel or channels. The caller id string will be transmitted to other phones connected to your Asterisk network. If you are dialing out to the public phone network via PRI, the caller id line number will be sent to the destination phone. The public carrier will attach the matching directory listing to the number transmitted. Therefore, you can set the number on PRI's, but the name will automatically match the carrier directory. If you are dialing out via an FXO to a standard line, the carrier controls the caller id sent to the recipient entirely callerid: Sets the Caller ID information for a channel or channels. The caller id string will be transmitted to other phones connected to your Asterisk network. If you are dialing out to the public phone network via PRI, the caller id line number will be sent to the destination phone. The public carrier will attach the matching directory listing to the number transmitted. Therefore, you can set the number on PRI's, but the name will automatically match the carrier directory. If you are dialing out via an FXO to a standard line, the carrier controls the caller id sent to the recipient entirely -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040915/ceb172aa/attachment.htm